Sunrise of New City provides specialized care options tailored to the needs of residents, including assisted living and memory care services. The facility is equipped to manage various medical conditions, offering support for wanderers, elopement risks, and residents who may require assistance throughout the day or night. Additional medical care includes wound care, oxygen support, and specific dietary management, catering to residents with diabetes who may be on oral medications, injections, or sliding scale protocols. The facility is adept at supporting residents with advanced dementia conditions, ensuring comprehensive care from trained staff, including registered nurses and licensed practical nurses available around the clock.

In addition to medical support, Sunrise of New City emphasizes personalized care in daily living activities. The facility can provide full assistance with bathing, eating, dressing, and toileting while also offering varied transfer services, whether clients require supervision or assistance with mobility devices like walkers and wheelchairs. Safety features such as a fenced rear area, door alarms, and a wandering guard system are in place to protect residents, while a pull cord alert system enables quick staff responses to resident needs. The professional staff undergoes background checks to ensure the safety and comfort of all residents.

Residents of Sunrise of New City enjoy private accommodations that may include features such as a private bathroom, furnished space, kitchenette, and independent temperature controls. While these features are available, not all accommodations will have every amenity, allowing residents to choose living situations that best meet their personal preferences. Residents also have flexibility in personalizing their rooms by painting or decorating as desired. Some amenities, such as cable service and access to snacks, enhance the living experience. Furthermore, the facility offers optional independent living services, including housekeeping, laundry, and a monthly meal plan, giving residents additional conveniences.

In terms of amenities, Sunrise of New City promotes an engaging lifestyle with access to communal gardens, an on-site wellness center, and a movie room. Residents can participate in religious services, take advantage of transportation options near public transit, and enjoy conveniences such as resident parking and a beauty shop. The community is wheelchair accessible, and smoking is permitted in designated outdoor areas. Pets are allowed, and it's a good idea to check with the community during your visit to see if your pet will be allowed. Residents also benefit from internet access, ensuring they can stay connected with family and friends.

Residents and their families say:

This community has garnered a mix of feedback from various reviewers, with many highlighting the positives such as the quality care, the friendliness and professionalism of the staff, and the cleanliness and overall aesthetic of the environment. Reviewers have praised the community for its responsiveness to resident needs, citing examples like giving out personal contact numbers of key staff to address concerns at any time, showing a strong focus on resident and family satisfaction. The variety and quality of activities offered were also commended, contributing to an engaging environment for the residents. The provision of services such as the "road home" program and the ability to accommodate "aging in place" with compassionate care, including working with Hospice, have been appreciated. The inclusion of pets for companionship and the effort to ensure family and friends felt welcomed at any time have been noted as significant positives.

However, some points of criticism include experiences of unkept promises post-admission, such as staff turnover leading to shortages and communication issues, impacting the delivery of promised services. Concerns have been raised about the variability in the quality of care, with some families experiencing inconsistency and a lack of follow-through in aspects like activities and care coordination. The cost of the community relative to the services provided has been a point of contention for some, with a few mentioning it as expensive for what is offered. Despite these concerns, many reviewers have expressed satisfaction with their decision to choose this community, citing the benefits of its location, facilities, and the personal satisfaction of their loved ones residing there. Recommendations to other families considering this community have been made, indicating a level of trust and confidence in the services and care provided.

AI generated summary of real reviews