Our Lady Of Peace Nursing Care Residence in Lewiston, NY is licensed as a skilled nursing facility and provides round-the-clock clinical oversight. Registered nurses and certified nursing assistants are on duty 24 hours a day to handle medication administration, injections, IV therapy, chronic disease monitoring, and post-surgical recovery. The facility also has on-site access to physical, occupational, and speech therapy for residents who need rehabilitative support after hospitalization or injury.

Beyond its core nursing services, the residence coordinates laboratory work, diagnostic imaging, and specialty consultations so that most medical needs can be addressed without transferring the resident off-site. Social services staff help with care planning and discharge coordination when appropriate, and the facility arranges transportation for off-site dialysis or physician appointments. Emergency response protocols are in place, and the care team keeps family members informed about any significant changes in condition.

Resident rooms vary in layout, and not every room includes every available feature, but housekeeping services are standard throughout the building. Outdoor areas give residents an option for fresh air, scheduled therapeutic walks, or family visits in a non-clinical setting. Maintenance staff handle routine upkeep so residents can focus on recovery and daily living.

All residents have access to three daily meals prepared by the dietary department. Menus are developed with attention to caloric and medical requirements, including options for low-sodium, diabetic, and texture-modified diets. Staff supervise meal periods when assistance is needed and relay any changes in appetite or swallowing ability to the care team.

Daily life is supported by an activity center that hosts exercise classes, games, and seasonal events, while a library and computer lounge provides reading material, internet access, and space for family video calls or personal email. These amenities are designed to encourage social interaction and cognitive engagement during a resident’s stay.

Residents and their families say:

This community is highly appreciated for its professional and welcoming environment. Many reviewers praise the facility's cleanliness and the friendly demeanor of the staff, confirming that the establishment maintains a pleasant atmosphere for both residents and visitors. Numerous comments highlight the attentive and compassionate care provided to residents, along with the engaging activities offered, such as therapy sessions and games like bingo, which are well-received by the residents. The staff’s experience, with some nurses having over 20 years of service, contributes to an efficient and effective service delivery, reinforcing a sense of trust and satisfaction among family members. The dedication to residents' wellbeing is evident, as many reviewers express gratitude for the care their relatives receive and the staff's commitment to accommodating both routine needs and special arrangements during visits or family events.

However, a few concerns about response times and specific instances of care are noted. One reviewer indicated delays in staff response to call buttons and improper handling of medical equipment, emphasizing the need for constant vigilance and promptness in healthcare provision. Another reviewer mentioned issues with the staff's interaction in particular units, which can affect the overall experience for both residents and their families. Despite these points, incidents were sometimes resolved upon escalation to supervisors.

Many visitors and family members express comfort in knowing their loved ones are in good hands, appreciating the additional services provided, such as assistance with check-ins and visits. The community’s efforts to facilitate family connections through technology during challenging times have also been acknowledged and appreciated. The facility is recommended for families looking for a compassionate and well-organized care environment that is particularly adept at balancing quality healthcare with a homely atmosphere.

AI generated summary of real reviews