Residents and their families say:

The reviews speak highly of this community, particularly noting its exceptional care for residents with dementia, the aesthetically pleasing and safe environment of the Reflections memory care section, and the personalized and supportive approach taken by the staff. Residents and their families feel that their loved ones are not only cared for but are also provided with a sense of independence and engagement through various activities and outings. The staff is consistently described as well-trained, patient, genuinely caring, and making personal connections with the residents, which significantly enhances the day-to-day experience.

Despite the overwhelming praise, a few minor criticisms were mentioned, such as the occasional need for improvement in the temperature and freshness of the food served. However, these did not detract significantly from the overall positive perceptions of the community. The facility itself is described as beautiful, akin to an upscale hotel, with meticulous attention to cleanliness and aesthetic detail. The inclusion of personal furniture and treasures in residents’ apartments supports a homely and cozy feel, further enriching their daily lives. Activities, particularly those organized by the recreational director, are inventive, engaging, and seem to play a significant role in making residents feel at home. Moreover, the community’s approach to welcoming new residents and making transitions as smooth as possible is highly commended, reinforcing a sense of belonging and happiness among those who move there.