Residents and their families say:
The reviews for this community highlight a wealth of positive aspects, particularly noting the clean environment, the caring and responsive staff, and a wide array of activities available for residents. Reviewers were particularly impressed with the efforts made to engage residents in a variety of activities, from exercises such as chair aerobics and yoga to social events like dinner outings, musical performances, and themed activities like hayrides. The facility also got high marks for its scenic location, spacious rooms, and the option for personalization by bringing one's own furniture. The detailed attention given to residents, such as ensuring they receive their medication timely and accommodating special dietary requests, was also commended.
However, some concerns were expressed, particularly regarding the cost of care, which one reviewer described as expensive, albeit in line with similar facilities. The process for signing in and out of the facility was viewed as cumbersome by some, with one reviewer not appreciating the need to ring a bell to gain entry and to sign in when visiting. While most feedback about the staff was overwhelmingly positive, there was mention of initial issues with attention in the memory care unit which were subsequently addressed after communication with the administration. Importantly, these points did not overshadow the overall satisfaction with the care and environment provided by this community.
The reviewers praised the staff's exceptional kindness and responsiveness, and the sense of a homey and loving atmosphere that pervades the facility. The on-site presence of management and their engagement with both residents and their families further added to a sense of trust and well-being. From the remarks made, it is clear that this community is not just providing a service but is deeply committed to ensuring a high quality of life for its residents.
AI generated summary of real reviews