Promenade at Chestnut Ridge is an assisted-living community designed to deliver consistent and direct medical oversight. Residents have access to on-site registered or licensed practical nurses who coordinate care for behavioral concerns, wound management, oxygen therapy, and a range of dietary requirements. The community accepts adults under 60, supports people with mild dementia, and manages diabetes whether controlled by oral medication, scheduled injections, or a sliding-scale regimen. Podiatry services are provided on site, and the residence welcomes individuals with psychiatric histories, allowing families to keep care under one roof without repeated outside appointments.

Daily support extends beyond medical interventions. All employees undergo background checks, a dedicated awake night shift is in place, and a pull-cord alert system links apartments to staff 24/7. An activity director plans engagement throughout the week, while security personnel remain on the premises around the clock. For personal care, staff can give full assistance with bathing, dressing, and toileting, and offer some help with eating. Residents who use walkers or wheelchairs can receive standby guidance or a one-person transfer as needed, ensuring mobility support is matched to current abilities.

Apartments at Promenade at Chestnut Ridge aim to balance independence with practicality. Available units may feature private bathrooms, kitchenettes, basic furnishings, individual climate controls, cable connections, and the option for residents to repaint or decorate to their taste. Not every apartment includes each of these features, so prospective residents should confirm specific layouts during a tour.

Meals are prepared with both routine and flexibility in mind. A standard menu is offered daily, but residents can place on-demand orders when they prefer alternative options. Snacks are accessible between meals, and the culinary team can modify textures, sugar content, sodium, or other elements to meet doctor-prescribed dietary guidelines.

The campus provides resident parking, wheelchair-accessible common areas, and designated outdoor spaces for smoking. Personal grooming needs can be met at the on-site barber and beauty shop, while entertainment options include a movie room and high-speed internet access. A wellness center supports exercise and health monitoring, and communal gardens offer outdoor relaxation. Religious services are held on site, and scheduled transportation, along with proximity to public transit, assists residents in attending off-campus appointments or outings.

Residents and their families say:

This community receives high praise for its welcoming and compassionate atmosphere. Many reviewers commend the staff for their friendliness, attentiveness, and genuine care for the residents. One reviewer mentioned that the staff not only took great care of their mother but also handled all concerns and questions with kindness and professionalism. Residents and their families appreciate the variety of activities offered, with some noting that the staff makes an effort to engage residents in daily events, contributing to a vibrant social environment. There are positive remarks about the cleanliness and comfort of the accommodations, and the food generally receives favorable reviews, with options available to suit different tastes.

However, not all feedback is positive. A few reviewers expressed dissatisfaction with certain aspects like the facility's layout, which they found a bit dated, and some found the cost to be expensive. While one review noted issues with overall cleanliness and a lack of timely medical care, these concerns were not echoed by multiple reviewers. The community made efforts to accommodate residents during the COVID-19 pandemic, implementing safety measures and facilitating virtual calls to keep families connected, which was appreciated by many.

Several reviewers mention staff members by name and highlight their helpfulness during the transition process for new residents. Families expressed relief and gratitude for the level of care their loved ones received, with some noting significant improvements in their relatives’ happiness and well-being since moving in. The sense of community and family-like atmosphere is frequently mentioned, suggesting that many residents feel a strong sense of belonging and contentment in their new home.

AI generated summary of real reviews