Promenade at Chestnut Ridge offers comprehensive assisted living care with a robust focus on medical support. Residents can expect assistance for various health conditions, including management for behavioral issues, wound care, and specialized diets. The facility provides care for residents under 60 years old, as well as those with diabetes, including those on oral medications and insulin injections. Support for mild dementia conditions is also available, ensuring residents receive the personalized care they need. The care team includes registered nurses and licensed practical nurses on staff, ensuring that medical assistance is always at hand, along with a 24-hour awake night shift for additional support.

In addition to medical care, Promenade at Chestnut Ridge offers extensive personal assistance services. Staff are available to assist residents with bathing, dressing, toileting, and meals, providing varying levels of support from complete assistance to supervision. Transfer services accommodate residents using walkers or wheelchairs, ensuring safe mobility throughout the facility. The facility has implemented a pull cord system allowing residents to alert staff quickly, and comprehensive background checks for staff members provide added peace of mind.

Accommodations at Promenade at Chestnut Ridge are designed for comfort and personalization. Residents can expect a furnished living space equipped with a kitchenette, private bathroom, and independent temperature controls. While residents have the option to paint or decorate their rooms to reflect their personal style, not all accommodations will possess every feature available. Cable television access is also included, helping residents stay entertained and informed.

Dining at the facility is tailored to cater to individual needs, with a set menu available along with on-order options and modifications to accommodate specific dietary requirements. Snacks are also readily accessible, ensuring that residents have a variety of food options throughout the day. The community offers several amenities and services to enhance the living experience, including resident parking, internet access, and a movie room where residents can enjoy film screenings. A wellness center, barber and beauty shop, communal gardens, and on-site religious services provide additional options for residents. Smoking is permitted outside, and the facility is wheelchair accessible with close proximity to public transportation for added convenience. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives high praise for its welcoming and compassionate atmosphere. Many reviewers commend the staff for their friendliness, attentiveness, and genuine care for the residents. One reviewer mentioned that the staff not only took great care of their mother but also handled all concerns and questions with kindness and professionalism. Residents and their families appreciate the variety of activities offered, with some noting that the staff makes an effort to engage residents in daily events, contributing to a vibrant social environment. There are positive remarks about the cleanliness and comfort of the accommodations, and the food generally receives favorable reviews, with options available to suit different tastes.

However, not all feedback is positive. A few reviewers expressed dissatisfaction with certain aspects like the facility's layout, which they found a bit dated, and some found the cost to be expensive. While one review noted issues with overall cleanliness and a lack of timely medical care, these concerns were not echoed by multiple reviewers. The community made efforts to accommodate residents during the COVID-19 pandemic, implementing safety measures and facilitating virtual calls to keep families connected, which was appreciated by many.

Several reviewers mention staff members by name and highlight their helpfulness during the transition process for new residents. Families expressed relief and gratitude for the level of care their loved ones received, with some noting significant improvements in their relatives’ happiness and well-being since moving in. The sense of community and family-like atmosphere is frequently mentioned, suggesting that many residents feel a strong sense of belonging and contentment in their new home.

AI generated summary of real reviews