Residents and their families say:
This community has garnered positive feedback for its good food, clean facilities, and the variety of amenities and activities it offers, including dining, arts and crafts rooms, a bingo room, movie room, and workout room. Reviewers have praised the staff for being friendly, professional, and very accommodating, often going out of their way to introduce themselves and make new residents and visitors feel welcome. The holiday decorations, the beautiful lake, and the overall cleanliness of the community have also received special mention, making it a desirable place for many. The community has been described as beautiful, with caring and kind staff, and impressively, it is also noted for its cleanliness and well-maintained environment, providing a homey feel compared to other places.
However, some concerns have been raised, notably regarding the administration of medications during meals, which made one resident uncomfortable as she could manage her own medications. There was also feedback about the lack of softer food options, which could be an area for improvement. A few reviewers expressed dissatisfaction with certain aspects of the community's operations, such as the perceived controlling nature of some policies, including mandatory meal attendance and restrictions on medication management. Additionally, there were comments on the need for more aids and the challenge of securing timely help, which has been a frustration for families paying for extra care services. Although these points of critique were mentioned, they do not overshadow the numerous positive experiences shared by many residents and their families.
AI generated summary of real reviews