The Watermark at Brooklyn Heights offers a comprehensive range of care types designed to meet the varying needs of its residents. Residents can choose from assisted-living, independent-living, or memory-care services. The facility provides medical support for specific requirements such as oxygen use and dietary management for diabetics, including those on oral medications, injections, or sliding scale plans. Additionally, the community is equipped to support individuals with moderate dementia conditions. With 24-hour nursing staff on-site, including registered nurses and licensed practical nurses, residents have access to professional medical care whenever it is needed, ensuring peace of mind for both residents and their families.

Beyond general care types, The Watermark at Brooklyn Heights offers various additional support features that enhance the quality of life for its residents. Full assistance with bathing, eating, dressing, and toileting services is available, along with transfer services accommodating walkers and wheelchairs. Staff comprises trained professionals who undergo background checks, and security is maintained round-the-clock to ensure resident safety. An activity director coordinates engaging activities designed to promote social interaction and mental stimulation. Also, on-site medical services such as podiatry add convenience to the daily care experience.

The facility’s accommodations are designed for both comfort and practicality. Residents enjoy independent temperature controls in their living spaces and have access to kitchenettes and private bathrooms, although not every accommodation includes all features. For those living independently, management monitoring for medications and housekeeping services provide additional support without compromising autonomy.

The dining experience is also tailored to meet resident preferences, offering meals on demand as well as set menu options, with diet modifications available. On-site amenities and services enrich the community lifestyle at The Watermark at Brooklyn Heights. Residents can participate in on-site religious services, access communal gardens, and utilize a wellness center. The facility includes a movie room, exercise room, and a barber/beauty shop. Connectivity is facilitated with internet access, and the community is wheelchair accessible, ensuring mobility for all residents. Transportation options are available, and the location is conveniently close to public transportation. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a number of positive statements from reviewers, who praise various aspects including the staff, the array of activities available, the building's aesthetics, and the living experience overall. Many commend the activities team for organizing a wide range of events and concerts, noting these offerings as wonderful and specifically mentioning memorable group outings such as concerts at Lincoln Center. The staff across different roles, from servers like Ashley and Matthew to the wider team, is consistently acknowledged for being caring, efficient, and going beyond basic service to ensure residents enjoy their dining experience and feel valued and respected. The community's environment is described as beautiful and luxurious, with mentions of its terrific location, the quality and improvement of food, and well-appointed amenities such as pools, restaurants, a movie theater, and a rooftop terrace offering stunning views.

However, there are notes of criticism as well, albeit fewer. Some reviewers pointed out areas needing improvement, for instance, the quality of food, which has been mentioned by more than one reviewer as leaving much to be desired despite recent improvements with a new chef. These instances of critique, though, are vastly outweighed by the overall positive feedback about the engaging and diverse array of activities—from yoga and jewelry making to excursions and cultural events—making it a vibrant community. Residents and their families have expressed a deep appreciation for the community's effort to create a supportive, welcoming environment, with special recognition for the meticulous attention to residents’ needs and the remarkable living spaces. The commitment to improving the quality of life for its residents shines through the testimonials.

AI generated summary of real reviews