Residents and their families say:
The positive atmosphere and range of amenities at this community have been well-received by many reviewers. The establishment impressed with its spacious and accommodating facilities, including beautifully appointed bedrooms that come with a kitchenette, private bathroom, and ample closet space, ensuring each guest feels at home by allowing personal furnishing. The community was highlighted for its cleanliness and the variety of amenities available, such as an exercise room, theater, spa, and areas designated for crafts and family visits, making it a vibrant place for residents. The dining area, in particular, was noted for bringing people together in a pleasant environment. Activities changing weekly keep the residents engaged, and the presence of a community van facilitates outdoor excursions. Staff professionalism and warmth were consistently praised, enhancing the living experience for residents by treating them with respect and dignity, making this community stand out as a caring and welcoming environment.
However, there were concerns raised about the care quality in the memory care unit, particularly regarding entertainment and nutrition for less able residents. Some feedback touched upon organizational issues, including inadequate staffing levels and occasional management responsiveness challenges. One reviewer recalled false assurances given during a tour about the level of care received in memory care, and there were instances of delayed medication administration and lack of supervision leading to accidents. Despite these critiques, many appreciate the community’s effort to provide a secure and engaging environment for its residents, with several expressing satisfaction with the care their family members received and the facility's overall operation.
AI generated summary of real reviews