Residents and their families say:

The Chelsea at Bald Eagle is a warmly recommended senior living community according to multiple user reviews. One reviewer mentioned the ease of working with the facility, which had left their mother "extremely happy." Similar sentiments were echoed by others who found the staff to be pleasant, understanding, and supportive. The facility seems to foster a sense of community with its residents, maintaining useful lines of communication about happenings and any arising issues. As for the accommodations, many found the apartments to be serviceable and decently sized for one person.

The care provided by the facility was also highly praised. Particularly, the director of nursing received individual commendation for her compassion and attentiveness. Many other reviewers expressed significant satisfaction with the quality of care that their family members received. The cleanliness of the community was constantly mentioned and the friendliness of the staff was frequently hailed. Moreover, the food seemed to satisfy many of the residents as it was repeatedly mentioned as being "great." Residents' happiness in the facility was noted, with mention of diverse activities available and a social environment conducive to making friends. It seems that aspects from medical care to day-to-day living are well-handled, making The Chelsea at Bald Eagle a recommended home for loved ones.