Castle Hill Health Care Center in Union City, New Jersey, operates as a skilled nursing facility, providing around-the-clock nursing-home care. Residents have access to several clinical programs, including short-term and longer respite stays, physical therapy, respiratory therapy, and restorative therapy designed to maintain or improve mobility and pulmonary function. These services are delivered on-site by licensed professionals, allowing residents to receive treatment without leaving the facility.

Supporting these medical services, the community is equipped with an emergency call system that links residents directly to staff at any hour. Nursing personnel are available 24/7 to respond to urgent health needs or routine monitoring, ensuring continuity of care and rapid intervention when necessary.

Accommodations include studio or efficiency-style rooms that may feature cable TV, Wi-Fi, and views of outdoor areas. Some units adjoin shared spaces such as a library and computer lounge, while others are positioned near a common fireplace seating area. Housekeeping is provided, but residents should confirm which rooms include each option, as not all accommodations have every feature.

Three daily meals are prepared on-site, with menus developed to meet clinical and personal dietary requirements. Between meals, healthy snacks are offered, allowing residents to maintain stable nutrition throughout the day. As with accommodations, specific dining arrangements can vary, so it is advisable to verify details when touring the community.

An activity center hosts scheduled events that range from arts and crafts workshops to live entertainment. Residents can participate in wellness programs and join clubs or small community groups that match their interests. These amenities are designed to supplement the clinical care on campus and foster routine social engagement.

Residents and their families say:

This community has received a plethora of positive feedback from residents and their families, praising the exceptional care and professionalism exhibited by its staff. Many commendations focus on the personalized attention and dedication from the nursing team, highlighting how transformative this has been for residents' lives. The care team, including nurses, CNAs, rehab therapists, housekeeping, and dietary staff, are celebrated for their compassionate service and for going above and beyond in their duties. The management's responsiveness and positive changes under new administration have also been well-received. A particular shoutout was given to the efforts in making special arrangements for residents, such as facilitating a baptism, showcasing the staff's commitment to accommodating individual needs and fostering a supportive community atmosphere.

However, amid these glowing reviews, there were mentions of challenges, particularly noted with the transition under new administration, leading to staff changes and concerns about staffing levels, with some great staff leaving and remaining staff having to work double shifts. Despite these obstacles, residents and their families have noted significant improvements and upgrades throughout the facility, indicating a move towards addressing these concerns.

The community stands out for its robust support during difficult health care processes, such as navigating the Medicaid application process, where a staff member's assistance was deemed invaluable. The cleanliness of the facility, the quality of meals provided, and the welcoming nature of all staff members are consistently praised. This environment has been described as an excellent "home away from home," especially for those battling serious health conditions like stage 4 breast cancer, where the emphasis on making residents feel comfortable and cared for is evident. In summary, while there are areas needing attention, primarily the impact of administrative changes on staff consistency, the overarching sentiment is one of gratitude for the high-quality care and the warm, welcoming community created by the dedicated staff.

AI generated summary of real reviews