Residents and their families say:

Many reviewers praised the CareOne at The Cupola for its high-quality services and amenities. The community was described as very clean and well-managed, with friendly and helpful staff. One reviewer said that the community had more activities than other facilities they've seen including a gym, theater area, and outdoor gardens. The rooms and dining area were described positively, offering comfort and nice views.

The activities and engagement available to residents were another strong point, with one reviewer saying there was always something going on in the community like musical events and games. It was also mentioned that the staff were very engaged with the residents, who seemed happy and well cared for. Many reviewers would recommend the community due to its value for money and strong administrative team. Despite some comments about the rooms needing attention and the community being pricey, the overall reviews highlighted the care given to residents and the varied amenities provided.

An additional factor that reviewers pointed out as a positive was the communication with both the residents and their families. There was frequent mention of thoughtful interactions between the staff members and residents, such as staff always greeting residents by name. CareOne was regarded as a safe and secure environment with a constant flow of engaging activities. Other notable features included the varied meals, variety of recreational pursuits such as painting, crocheting group, chef experiences and more. The attentive cleaning staff also stood out, promising a clean and sanitary living space for the residents.