Residents and their families say:
This community has received overwhelmingly positive feedback from residents and their families, with many praising the caring and attentive staff who are often described as an extended family. Caregivers and aides are noted for their kindness, support, and dedication to residents, with various reviewers mentioning how well their loved ones were treated. The facility itself is described as clean, vibrant, and well-maintained, with a range of activities that seem to keep residents engaged and happy. The presence of amenities like a dining hall, arts and crafts room, and a lovely outdoor porch has been appreciated.
Several reviewers highlighted specific interactions with staff that facilitated smooth transitions into assisted living, emphasizing the supportive nature of individuals like Gabby. The hospice care and memory care services were also pointed out as noteworthy, providing much-needed comfort and attention to those in their care. The management seems to encourage open communication with families, which is valued by many. A warm and welcoming atmosphere is a recurring theme, giving families peace of mind about their loved ones' wellbeing.
However, some negative points were noted. A few reviews mentioned issues with understaffing, slow response times for assistance, and inconsistencies in cleanliness and personal care. Additionally, communication regarding updates on residents' wellbeing seemed to ebb and flow for some families, leading to a sense of frustration. Despite a couple of negative experiences, the majority of feedback favors recommending this community for its exceptional care and compassionate staff.
AI generated summary of real reviews