Concord Healthcare & Rehabilitation Center in Lakewood, NJ functions primarily as a skilled nursing facility. Licensed nurses are on duty around the clock to manage medications, monitor vital signs and provide complex clinical services such as wound care, intravenous therapy and pain management. The center is equipped to handle both short-term rehabilitation and long-term custodial stays, giving residents access to physical, occupational and speech therapies coordinated with attending physicians. Hospice care is available on site for residents who need end-of-life support, ensuring continuity of medical oversight without requiring a transfer to another location.

Beyond direct medical treatment, the facility brings in consulting specialists—such as podiatrists, dentists and mental-health professionals—to address ancillary health needs. Laboratory work, diagnostic imaging and pharmacy services are coordinated through local providers so residents do not have to leave the building for routine tests. Social workers assist families with care planning and discharge arrangements, while respite stays provide temporary coverage for primary caregivers. Transportation for off-site dialysis and other specialty appointments can be arranged when medically necessary, and an emergency call system links residents to staff within moments.

Resident accommodations include a mix of private and semi-private rooms designed with hospital-grade adjustable beds, in-room storage and accessible bathrooms. Individual climate controls, basic cable television, Wi-Fi access and an emergency response pull-cord are available in many rooms, though not every unit offers each feature. Housekeeping and personal laundry services are provided according to a set schedule. Shared common areas include lounges, activity rooms and an on-site rehabilitation gym where therapy sessions take place.

The dining program offers three daily meals prepared in an on-site kitchen under the supervision of a registered dietitian. Menus accommodate regular, diabetic, cardiac, mechanical-soft and pureed diets, and snacks are available between meals. Residents may eat in a communal dining room or request meal delivery to their rooms, and family members can arrange to join a meal with advance notice. Nutrition guidelines remain in effect for residents receiving hospice services, with adjustments made to prioritize comfort and individual preferences.

Residents and their families say:

This community receives high praise for its compassionate and attentive staff, which includes nurses, caregivers, and therapists who provide excellent care to residents. Many reviewers observed that their loved ones were happier and healthier due to the care provided, and adaptability to individual resident needs is frequently noted. The facility is often described as clean and professional, with an environment that feels welcoming and friendly, enhancing the overall experience for residents and their families. The support from administrative staff, including help with admission processes and ongoing communication about patient care, is frequently highlighted.

Conversely, some concerns have been noted. While most reviews speak highly of the care provided, a recurring issue brought up involves the management of clothing and personal items, which reportedly sometimes go missing or are mishandled. Additionally, there are mentions of dietary concerns for specific needs not always being met accurately. Despite these issues, several reviewers continued to have a positive experience overall, with excellent examples of problem resolution seen by staff members who successfully addressed concerns when raised.

Many reviewers specifically commend the effort made by the community staff to integrate residents into the community, helping them feel comfortable and part of a caring family. Initiatives include making special efforts during challenging personal circumstances, with particular staff members being noted frequently for their exceptional support and dedication. The positive experiences shared by residents and their families suggest that this community often exceeds expectations in providing personalized, attentive care and fostering a supportive and welcoming environment.

AI generated summary of real reviews