Residents and their families say:
This community has garnered praise for its caring, attentive, and professional staff who are highly trained in dealing with residents, especially those requiring memory care. Reviewers have noted the beautiful and clean facilities, with many appreciating the engaging activities, good food, and the overall inviting and home-like atmosphere. The tailored approach to individual resident needs, especially in terms of dementia care, and the efforts to engage residents in meaningful activities, has been lauded. The staff's responsiveness to concerns, their ability to make adjustments to better suit residents’ needs, and their exceptional care in general have been highlighted across several reviews, painting a picture of a compassionate and dedicated community.
However, a few points of criticism were mentioned by some reviewers, including issues with reaching the administration, underwhelming facilities for outdoor walks, and some instances where activities did not align with the schedule. One reviewer mentioned a concern over misplaced personal items. Despite these concerns, the positive experiences significantly outweigh the negatives, with many reviewers recounting improvements in their loved one’s condition since moving to the community, the joy and peace of mind it has brought them, and a general appreciation for the staff's effort to create a welcoming and caring environment.
In summary, while there are areas for improvement, particularly in communication and expanding outdoor facilities, the overwhelmingly positive feedback focuses on the excellent level of care, the cleanliness of the facility, the variety of activities, and the personalized attention residents receive. This has led many to recommend this community to others, highlighting its role in providing a safe, engaging, and caring environment for residents with dementia and other unique care needs.
AI generated summary of real reviews