Bridgeway Care and Rehab Center at Hillsborough operates as a licensed nursing-home provider, offering 24-hour skilled nursing oversight for residents who need long-term care or a shorter post-acute stay. Registered nurses, licensed practical nurses, and certified nurse aides coordinate medication management, wound care, and chronic disease monitoring, aiming to keep clinical interventions on-site whenever possible. Physicians and nurse practitioners make regular rounds, and on-call coverage is maintained for any change in condition that may arise.

In addition to the baseline nursing services, the center accommodates respite stays for caregivers who need a temporary break and maintains an in-house physical therapy program for residents recovering from surgery, injury, or illness. Therapy sessions are delivered in a dedicated rehabilitation gym and can be scheduled up to seven days a week, depending on the treatment plan ordered by the attending physician. Occupational and speech therapies are available as clinically indicated, and the interdisciplinary care team meets regularly to review progress and update goals.

Resident accommodations range from studio or efficiency layouts to larger shared settings, and not every room includes every feature. Some units come with in-suite washers and dryers, individual climate controls, and Wi-Fi access, while others share these resources in common areas. Housekeeping, utilities, and basic maintenance are included in the monthly rate. Residents have access to landscaped grounds, outdoor gardens, and walking paths, and common areas feature seating nooks and a fireplace for relaxation.

Dining services provide three meals a day prepared under the supervision of a registered dietitian. Menus rotate to cover therapeutic diets as prescribed and can be modified for texture or portion requirements. Staff are present in the dining room to assist residents who need help with eating, and snacks and beverages are available outside scheduled meal times.

Residents can participate in clubs and community groups, planned social outings, and arts and crafts sessions organized by the activity department. An activity center supports group programs, and a library and computer lounge offer space for independent reading or internet use.