Phoenix Center for Rehabilitation and Pediatrics in Haskell, New Jersey delivers licensed nursing-home care. Around-the-clock skilled nursing staff manage complex medical needs, while physicians and nurse practitioners oversee treatment plans and respond to changes in condition. The facility accepts short-term respite stays, giving family caregivers a break while ensuring that the temporary resident receives the same continuous monitoring, medication management, and rehabilitative therapies available to long-term residents.

Clinical resources are structured to support both adults and children with high acuity requirements. On-site physical, occupational, and speech therapists coordinate with nursing staff to promote functional recovery. Respiratory support, wound care, IV therapy, and pain management are available as ordered by a physician. Electronic health records help the multidisciplinary team track progress and adjust care plans promptly, and care conferences keep families informed about goals and outcomes.

Resident rooms are designed for practicality and safety, with options for private or semiprivate layouts. Each floor has access to outdoor areas where residents can spend time under staff supervision or with visiting family. Because room configurations vary, not every accommodation includes the same square footage, storage solutions, or proximity to outdoor space.

Three daily meals are prepared on site, with snacks offered between dining hours. Dietitians review physician orders and tailor menus for low-sodium, diabetic, or texture-modified diets. Residents who prefer to eat in their rooms can request tray service, though availability depends on clinical status and staffing levels.

Daily life is supported by an activity center that hosts group exercises, crafts, and music sessions. Clubs and interest-based communities meet regularly, and scheduled TV or movie nights give residents a low-key social option. A combined library and computer lounge offers reading material and internet access for those who want independent leisure time.

Residents and their families say:

The reviews suggest that this community is highly regarded for its caring and professional staff. Many reviewers noted the staff's friendliness, helpfulness, and dedication to patient care, creating a warm and welcoming environment. The facility is praised for being clean, well-maintained, and compliant with state regulations, which appears reassuring to families entrusting their loved ones to the care of this community. Several reviewers mentioned positive experiences with both pediatrics and geriatrics departments, appreciating the compassionate nature of the staff and their focus on patient well-being. One review highlighted the seamless transition between admissions and unit staff, crediting the team for their kindness and efficiency.

However, some reviews highlighted concerns that need attention. Multiple reviewers pointed out issues with administration, including challenges with communication and processes that feel outdated, such as manual visitor check-ins and lack of electronic systems for call transfers. Concerns were also raised about the reduction in transportation support for families and the inadequate provision of beautician services. Several reviewers noted dissatisfaction with specific incidents, including difficulties and unprofessionalism in handling patient transfers and some unresolved personal belongings issues. Despite these challenges, the community received recognition for providing excellent care to residents, underscoring a need for management to address organizational issues to enhance the overall experience.

It appears that while the care and commitment of individual staff members are highly appreciated, there are areas for improvement in administrative processes and communication to maintain and potentially elevate the community's reputation. Ultimately, many reviewers expressed gratitude for the level of care their family members received and recommended the facility to others, acknowledging both its strengths and areas that could benefit from further enhancement.

AI generated summary of real reviews