Traditions of Cross Keys in Glassboro, NJ offers two primary levels of care—Assisted Living and Memory Care—allowing residents to remain on the same campus even as needs change. The community accepts residents who use oxygen and those managing diabetes through oral medications, insulin injections, or sliding-scale dosing. Moderate dementia is supported, and the Memory Care neighborhood is specifically designed to accommodate cognitive changes with structured routines and secure spaces.

Registered and licensed nurses are on staff, and a nurse is available on call around the clock. Staff members have completed background checks, and pull-cord systems alert team members for immediate response. On-site medical services include regular visits from a nurse, physical and occupational therapists, a podiatrist, optometrist, and dentist. Hospice care, medication management, incontinence care, and ambulatory support are provided. The community can assist fully with bathing, dressing, eating, and toileting and can accommodate residents who need walker or wheelchair support, standby or supervised transfers, and both one-person and two-person transfers. Security personnel are on duty 24/7, and an activity director plans daily cognitive and social programs.

Apartments feature cable access, individual climate controls, and private or companion layouts. Bathrooms are designed for safety with grab bars and easy-entry showers. Not every accommodation has every feature, so families should verify specific room details during a tour.

Meals are prepared by a professional chef and served restaurant-style, with all-day dining for added flexibility. Menu options can include international dishes, vegetarian selections, organic ingredients, gluten-free choices, low-sodium plates, and no-sugar desserts. Guest meals are available so residents can dine with friends or family. While many nutritional preferences are supported, not all options are offered at every meal.

Residents have access to on-site parking, a full-service barber and beauty shop, community-wide internet, and concierge assistance for scheduling appointments and arranging transportation. Pets are allowed. It’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community receives high praise for its nurturing environment, dedicated staff, and effective management. Many reviewers have expressed their gratitude for the compassionate care and personal attention provided by the staff, often describing them as family-like in their interactions with residents. Reviewers appreciate the clean and well-maintained facilities, along with the variety of activities that keep residents engaged and socially active. The atmosphere is often described as homey and comfortable, with staff making significant efforts to help residents transition smoothly and feel at home.

Several reviews highlight the responsiveness of the staff in addressing concerns and providing a high level of communication with families, which brings peace of mind to relatives about their loved ones' well-being. Activities and special events like the Mother’s Day brunch and holiday gatherings are frequently mentioned as adding to the positive environment. The leadership team, including directors and managers, is consistently praised for its accessibility, support, and efforts to ensure the safety and happiness of residents, particularly during the challenges of the COVID-19 pandemic.

On the downside, some reviewers brought up issues with understaffing, especially during the pandemic, and one noted that the head nurse did not seem qualified to handle residents with aggression issues. A few reviews also expressed concerns about fluctuating rates based on levels of care. However, these were less frequently mentioned and did not detract significantly from the positive feedback that dominated the reviews. Most families feel reassured knowing that their loved ones are in a caring, supportive community where their needs are met and their dignity is maintained.

AI generated summary of real reviews