Springhome at Galloway provides both Assisted Living and Memory Care, allowing residents to receive support that matches their changing needs without relocating within the community. The Memory Care program is delivered in a secured environment designed specifically to accommodate memory loss, with dedicated areas, structured routines, and staff who focus on cognitive support. Short-term respite stays are available for families who need temporary coverage, and residents benefit from on-site physical therapy, speech therapy, occupational therapy, and diabetic management coordinated by licensed nurses and visiting physicians.

Additional medical oversight includes medication management, hospice coordination, ambulatory and incontinence care, podiatry, dental services, and regular optometrist visits. A nurse is on site, and the secured community layout supports safety for individuals who may wander. The team also collaborates with external doctors and therapists to customize care plans, ensuring continuity when specialized treatment is required.

Private and companion apartments are offered with options that may include kitchenettes, wheelchair-accessible showers, cable or satellite TV, high-speed Wi-Fi, and individual climate control; not all units feature every item, so families should verify specific layouts during a tour. Common areas feature a central fireplace, piano, and multiple outdoor spaces with seating and parking nearby. Pets are welcome in designated residences, subject to community guidelines.

Dining is structured around three chef-prepared meals served restaurant-style each day, with an all-day dining menu for flexible routines. The culinary team can accommodate vegetarian, gluten-free, low-sodium, and no-sugar diets, and guest meals are available. Residents may choose from familiar comfort foods or international dishes, and seasonal menus are adjusted in coordination with clinical staff to align with individual nutritional plans.

Residents have access to an activity center, library and computer lounge, outdoor walking paths, raised garden beds, a swimming pool, and space for clubs, fitness classes, karaoke, live music, and reminiscence and sensory-based programs. Scheduled social outings, intergenerational events, and birthday celebrations round out the calendar, offering varied opportunities for engagement each week.

Residents and their families say:

This community has received praise for its friendly and professional staff, who are regularly described as attentive and compassionate. The caregivers are noted for providing remarkable support and going above and beyond in their roles, leading to a positive environment where residents are well-cared for and happy. Various reviewers have mentioned the many activities available, which are thoughtfully designed to cater to different cognitive levels, allowing all residents to engage and enjoy. Many have emphasized the quality of the food, describing it as good or even restaurant-quality. The facility itself is often praised for its cleanliness and inviting atmosphere, with some mentioning its home-like environment as a significant positive aspect.

Despite the predominantly positive feedback, a few negative experiences are noted. Multiple reviews have alluded to issues related to theft and underwhelming food quality in past situations. However, such criticisms appear less frequent. It's also indicated that the community may not be well-equipped to handle residents with severe behavioral issues, leading to some families having to find alternative placements for their loved ones. Additionally, some concerns were raised about the impact of COVID-19 on visitation restrictions, which complicated hands-on involvement for family members, though the community adhered to safety measures effectively.

Many families report being satisfied with the decision to choose this community for their loved ones, acknowledging the efforts of the staff in creating a welcoming and caring environment. The additional services offered, such as accommodating nutritional needs and providing on-site medical assistance, are highlighted as significant advantages. Overall, the community is generally recommended for those seeking a supportive and engaging assisted living experience, provided the resident's care needs align with what the facility can offer.

AI generated summary of real reviews