Mattison Crossing in Freehold, NJ provides assisted living that is able to manage a wide range of health needs. The community accepts residents who wander during the day or night, have elopement risk, display combative or other behavioral issues, stay awake overnight, or require specialized wound care. Nursing staff can administer oxygen, manage special diets, and support diabetics whether they use oral medications, injections, or a sliding-scale regimen. The team is also equipped to work with residents who have advanced dementia, offering structured supervision and interventions to maintain safety and comfort.

Around-the-clock clinical oversight underpins the care model. A licensed nurse is on site 24 hours a day and an additional nurse is on call, while all staff members undergo background checks. Night-shift caregivers remain awake, and the building is monitored by staff at all times, augmented by fenced grounds, alarmed doors, pull-cord systems, and personal emergency response devices. On-site medical services include regular podiatry visits, dental care, and the ability to accept residents with psychiatric conditions. Full assistance is available with bathing, dressing, eating, and toileting. Transfer support ranges from standby help for walker users to two-person or Hoyer lift transfers for bed-bound individuals.

Accommodations are designed for varying preferences and budgets. Options include rooms with private bathrooms, kitchenettes, independent climate controls, furnished setups, and cable service, and residents may personalize their spaces with paint or décor. Housekeeping is provided, but not every unit contains all of these features, so prospective residents should confirm specific room details during a tour.

Dining is structured to balance consistency with choice. A set menu is prepared daily, supplemented by an on-order option for alternate dishes. Snacks are accessible at any time, and a private dining room is available for family gatherings. The culinary team manages diet modifications, including specialized diabetic, heart-healthy, and texture-modified plans.

Residents have access to on-site parking, outdoor smoking areas, and wheelchair-accessible common spaces. A barber and beauty shop, exercise room, movie room, wellness center, internet access points, communal gardens, library, stair glide, and regular religious services support daily living and recreation. Scheduled transportation covers medical appointments, and a community shuttle is offered for other needs. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community is frequently praised by reviewers for its attentive and friendly staff, clean and welcoming environment, and engaging activities for residents. Many have emphasized the community's beautiful and spacious facilities, describing it as a comfortable and pleasant place for loved ones to reside. Residents reportedly enjoy a range of activities, including concerts, art classes, and other engaging events, which help keep them active and socially engaged. The staff is often noted for their professionalism and caring nature, contributing to a sense of safety and community among the residents. Additionally, the meals, described as delicious and well-prepared, cater to various dietary needs and preferences.

However, several reviewers have pointed out issues with communication, particularly regarding updates and service requests. Recurring technical difficulties, such as elevator breakdowns, have been reported, affecting the convenience and mobility of residents. Some reviews mention significant staff turnover and inconsistencies in the level of care provided, suggesting that training and coordination could be improved. These concerns highlight the need for better responsiveness and management in addressing and communicating about maintenance and service issues.

Despite these challenges, many families express gratitude for the positive impact the community has on their loved ones, noting improvements in resident well-being and lifestyle. Though some services and staff members may need enhancement, the community continues to be a recommended option for those seeking assisted living, especially for its dynamic environment and commitment to resident care. Reviewers appreciate the effort put into maintaining a supportive atmosphere, with the clear potential to address and improve the highlighted areas of concern.

AI generated summary of real reviews