Brookdale Florence in Florence, NJ, provides a comprehensive range of assisted living services tailored to meet the unique needs of its residents. The facility offers significant medical support, catering to individuals who may require specialized attention, such as those who are diabetic, whether on oral medications, injections, or a sliding scale regimen. Assistance is available for those dealing with conditions associated with moderate dementia. A team of trained professionals, including registered nurses and licensed practical nurses, is on staff and accessible 24 hours a day, ensuring continuous support and care. Additionally, staff readiness for emergencies is enhanced through pull cords and personal emergency response systems.

In terms of personal care, Brookdale Florence offers various assistance services, including bathing, eating, dressing, and toileting, allowing residents to receive full support as needed. The facility provides transfer services for individuals using walkers or wheelchairs and accommodates different levels of physical assistance, including standby supervision or utilizing a Hoyer lift for full transfers. Alongside this, residents can also benefit from on-site medical services like podiatry, ensuring holistic attention to health. Independent living options complement assisted living with services such as housekeeping, medication management monitoring, and laundry, catering to those who value their independence while still requiring certain supports.

Brookdale Florence offers comfortable accommodations that include private bathrooms and kitchenettes, with some rooms featuring independent temperature controls and additional personalization options like painting or decorating. While the availability of specific amenities can vary by unit, residents can expect at least basic comforts to enhance their living experience. The dining experience is also well-structured, featuring a set menu, snacks, and the ability to request modified meals in accordance with dietary needs, thereby promoting the well-being of all residents.

The facility’s amenities include wheelchair accessibility, a barber and beauty shop, and a wellness center, among others. Residents have access to the internet and on-site religious services, making it easier to maintain connections both online and spiritually. Transportation is provided for off-site activities, and resident parking is available for those who drive. Pets are allowed, creating a sense of companionship in the community. It's a good idea to check with the community during your visit to see if your pet will be allowed. Overall, Brookdale Florence combines essential care components with a suite of amenities to ensure a supportive and fulfilling living environment.

Residents and their families say:

This community has garnered a range of feedback, but many share positive experiences highlighting the establishment's cleanliness, the caring nature of the staff, and the variety of activities available for residents. Several reviewers were impressed by the sense of community and the friendliness of both the staff and the residents. They mentioned activities like watching movies, cooking classes, and even the joy brought by pet therapy sessions, all contributing to a vibrant atmosphere. The food has received particular praise, with professional chefs preparing meals that appealed even to pickier eaters. The accommodations, including both private and shared rooms, were described as clean, adequate, and well-maintained, further enhancing the living experience.

However, not all experiences have been positive. There were instances of organizational hiccups, such as visitors arriving for scheduled tours only to find the staff unprepared. Moreover, the facility's staffing during night shifts and its capability to offer long-term care came into question, especially for residents requiring more intensive assistance. The mixed reviews extend to the room changes and the need for upfront payments, which posed challenges for some families. Despite these concerns, many families found the rates reasonable and appreciated the dedicated efforts of the staff to create a welcoming environment.

In summary, while the community enjoys a reputation for its friendly environment, cleanliness, and a host of activities aimed at keeping residents engaged and happy, there are areas that could benefit from improvement. The community's approach to personalized care and its ability to foster a homely atmosphere have been well-received, offering much to appreciate for current and prospective residents. Nonetheless, the mixed feedback underscores the importance of continuous improvement, particularly in organizational management and tailoring care to meet the evolving needs of its residents.

AI generated summary of real reviews