Residents and their families say:

This community has received a mix of feedback from visitors and family members of residents, with many highlighting its positive attributes. Several reviews praised the homey atmosphere, the cleanliness of the facility, and the caring nature of the staff. The community was described as pleasant, with friendly patients, and an active environment that feels less like a hospital and more like a home. The smaller size of the community was frequently mentioned as a positive feature, making it feel more intimate and allowing for more personalized care. Rooms were noted to be roomy, bright, and airy, with adequate closet space and nice bathrooms. Recreational activities like Bingo and arts and crafts were noted, adding to the community feel. Some reviewers were particularly impressed with the value for money, the beautiful grounds, and the quality of meals, despite some suggestions for menu improvements to better cater to residents' needs.

However, some concerns were raised, including the disappointment over advertised activities not being held, floors being tacky with a lack of visible housekeeping effort, and some issues with meals and activities due to COVID restrictions or personal preferences. One reviewer highlighted a negative experience regarding staff conversing unprofessionally about a resident. There were also challenges noted in communication with management and in getting timely responses to concerns, especially during evenings and weekends. A particular point of discontent came from a family charged for a full year despite their loved one passing away shortly after moving in, calling into question the community's business ethics in exceptional situations. Despite these criticisms, many families expressed satisfaction with the care their loved ones received, recommending the community for its attention to residents' well-being, the professionalism of staff, and the facility's overall environment and offerings.