Complete Care at Shorrock offers assisted living with an emphasis on comprehensive medical oversight. The community is prepared to manage residents who wander at any time of day, are prone to elopement, exhibit combative or other behavioral issues, stay up all night, require wound care, oxygen therapy, special diets, or diabetes management by oral medication, injections, or sliding scale. They also accept residents under 60 and can support advanced dementia conditions.

Round-the-clock nursing coverage underpins these services. An RN or LPN is on-site 24 hours a day, with an additional nurse on call, and the night shift is fully awake. An activity director coordinates daily programs while security measures such as a fenced rear area, door alarms, and wander guard technology help protect residents with cognitive challenges. The community provides on-site podiatry and will accept residents with psychiatric diagnoses. Staff can deliver full assistance with bathing, eating, dressing, and toileting whenever required.

Accommodations vary and may include private bathrooms, kitchenettes, and furnished layouts; residents may also paint or decorate their rooms if they choose. Because not every apartment offers every feature, it is advisable to confirm specific room details during a visit. Independent living tenants can arrange for routine housekeeping and laundry services.

Dining is structured to meet diverse nutritional needs. A set menu is available at each meal, but residents can order alternative selections as desired. Snacks are kept accessible throughout the day, and the kitchen team manages special diets ranging from low-sugar plans to texture modifications.

Residents have access to on-site parking, wheelchair-accessible common areas, a barber and beauty shop, a movie room, a wellness center, and landscaped communal gardens. Scheduled transportation can be arranged for medical appointments, shopping, and local outings.