Complete Care At Laurelton, LLC operates as a nursing home, providing around-the-clock skilled nursing care for residents who require ongoing medical attention. Licensed nurses and certified nursing assistants are on duty 24/7 to handle medication administration, chronic disease management, post-surgical recovery, wound care, and IV therapy. Physical, occupational, and speech therapy services are available on-site to help residents regain or maintain mobility and function. Care plans are individualized and reviewed regularly by an interdisciplinary team that includes physicians, therapists, and social workers.

Beyond routine skilled nursing, the facility offers specialized services such as on-site hospice and palliative care, respite stays for short-term relief of family caregivers, and comprehensive discharge planning for residents transitioning back home or to another setting. The staff coordinates laboratory work, diagnostic imaging, and specialty consultations when required, and provides support for residents with cognitive impairments through structured supervision and safety measures.

Accommodations include a mix of private and semi-private apartments, each kept comfortably air conditioned. Many rooms offer views of the facility’s landscaped gardens or other scenic areas, and several open directly to outdoor sitting spaces. In-room features can include cable television, wireless internet, local phone service, and access to a shared computer with internet in common areas, although not every unit contains the full list of these amenities.

Dining is organized around a café model that maintains an always-available menu, giving residents the option to choose meals outside of standard dining hours. Registered dietitians oversee menu planning to ensure nutritional requirements are met, and therapeutic diets are accommodated as ordered by physicians. Hospice services are provided on-site, allowing residents receiving end-of-life care to remain within the same community and continue to receive meals adjusted to their changing needs.

Residents have access to an activity center that hosts scheduled recreational, fitness, and social events, along with a library and computer lounge for reading, internet use, and quiet study.

Residents and their families say:

This community is frequently praised for its warm and dedicated staff, who consistently go above and beyond to ensure residents receive exceptional care. Many reviewers highlight the clean and well-maintained environment, noting that the facility offers a pleasant and welcoming atmosphere. Several mentions were made of the activities director and the engaging programs offered to residents, contributing to an enriching and active experience for those living there. Private rooms for rehab patients were noted as a positive feature, and many reviewers felt reassured and confident in the level of care their loved ones received.

However, not all feedback was entirely positive. Several reviews mentioned issues such as difficulty with communication when attempting to check on the progress of their relatives, and frustration with some aspects of the facility, like the quality of the food in certain areas. Two reviewers indicated a need for better attentiveness to doctor recommendations and adjustments to care plans. Despite these drawbacks, many still highly recommended the facility, emphasizing the confidence they felt in the staff’s commitment to patient well-being.

The staff, including various department heads and administrators, were frequently highlighted for their personal touch and professionalism, particularly individuals in admissions, therapy, and activities. Visitors often emphasized the comprehensive services provided, such as therapy and various activities, which catered to the needs and interests of the residents. This community appears to foster a family-like atmosphere, which is greatly appreciated by many of the residents and their families. Overall, the positive experiences shared often overshadowed the few reported concerns, making this community a popular choice for those seeking care for their loved ones.

AI generated summary of real reviews