John H. Whitaker Place offers Assisted Living and Independent Living with supports tailored for residents who have mild dementia-related conditions. These care levels are designed to help individuals maintain as much independence as possible while receiving the oversight they need for daily wellness and safety.

The community maintains an RN or LPN on staff, with a nurse available on call around the clock. All employees undergo background checks, and the building is staffed and secured 24 hours a day with an awake night shift. Residents can summon help quickly through pull-cord and personal emergency response systems. On-site podiatry services reduce the need for outside appointments. The team can provide standby supervision for bathing, while eating, dressing, and toileting remain resident-directed for those able to perform self-care. Staff also assist with transfers for individuals who use walkers or wheelchairs.

Apartments vary, but many include a private bathroom, kitchenette, individual temperature controls, and cable service; prospective residents should confirm which features are available in the unit they select. Meals follow a set menu served in the dining room, and modified textures or special diets can be arranged when clinically necessary. Independent Living residents may opt into a monthly meal plan and can take advantage of laundry services arranged specifically for their level of care.

For those who enjoy preparing some of their own meals, kitchenettes allow light cooking, while the community dining program ensures balanced nutrition without the need for daily shopping or cooking. Housekeeping and maintenance are included, and staff can help schedule additional services such as linen changes or personal laundry for residents who request them.

Amenities on the campus include resident parking, wheelchair-accessible common areas, a barber and beauty shop, a wellness center, internet access, communal gardens, a library, and organized special-interest clubs. Scheduled transportation is available for medical appointments, shopping, and group outings, helping residents stay connected to the wider community.