Bridges by EPOCH at Nashua specializes in memory care, offering comprehensive medical support for various conditions related to dementia. The facility is equipped to handle specific medical needs such as wandering behaviors, elopement, and behavioral issues. For residents who require 24-hour monitoring and care, there is a trained nursing staff, including RNs and LPNs, on site. Additionally, the facility has night staff who are awake and ready to assist, ensuring a safe environment for all residents. Security measures like a fenced rear area, door alarms, and a pull cord system enhance resident safety, while also providing essential medical services, including wound care, oxygen support, and meal management for special diets.

In addition to memory care, the facility offers a range of personal assistance services to help residents with daily living tasks. Residents can receive full assistance with bathing, eating, dressing, and toileting, and various transfer services are available, including support with walkers and wheelchairs. The staff is well-trained to accommodate residents with advanced dementia, including younger adults and those with diabetes on oral medications or injections. For ongoing medical attention, on-site podiatry services are also provided, which allows for a comprehensive approach to meeting individual health needs.

The accommodations at Bridges by EPOCH at Nashua feature private bathrooms, furnished rooms, and options for personalization through painting or decorating. Residents can control their room temperatures independently and will benefit from scheduled housekeeping and laundry services. While some rooms may include cable television, not all accommodations have the same features, so it is advisable to inquire about specific attributes when considering a room. Residents enjoy a comfortable living environment that blends functionality and personalization.

Dining at Bridges by EPOCH is designed to cater to individual preferences and dietary needs, featuring a set menu alongside on-order options to ensure variety. Residents have access to a private dining room for gatherings, and meal accommodations include snacks, pureed foods, vegetarian options, and gluten-free choices. The facility also supports dietary modifications and management, which makes it easier for residents to maintain their nutritional needs while enjoying their meals.

The amenities and services at Bridges by EPOCH contribute to a supportive and engaging community for residents. The facility offers communal gardens for outdoor enjoyment, regular on-site religious services, and a library for leisure reading. Accessibility is prioritized with wheelchair access throughout the community, and additional services like a barber/beauty shop and wellness center enhance overall well-being. Internet access is available, along with transportation options close to public transit. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a range of feedback from visitors and family members of residents. Many reviewers have praised the community for its design, especially tailored for dementia patients, describing the layout as inviting and comfortable. The inclusive nature of activities, which range from arts and crafts to music and field trips, has been particularly highlighted, providing residents with a sense of purpose and engagement beyond just sitting in front of a television. The staff's kindness, competence, and responsiveness have been noted as positive aspects, with activities and care plans tailored to individual needs. The all-inclusive pricing model, negating the nickel-and-diming common in similar establishments, alongside the variety of on-site services such as routine health and dental care, has been appreciated for its transparency and value.

However, not all feedback has been positive. Some reviews have critiqued the facility for being profit-oriented, with a perception of the staff being too busy to provide adequate care, leading to issues such as insufficient laundry services and a lack of communication between staff members and with families. Concerns have been raised about the facility's cleanliness, specifically mentioning dining areas and bathrooms, alongside a need for better management of residents' safety. Some reviewers felt the facility was understaffed, and the high cost, despite being all-inclusive, was mentioned as a barrier for some families.

In summary, while many aspects of this community, such as its specialized design for dementia care, engaging activities, and the staff's attentive care, have been well-received, areas for improvement include ensuring more effective communication, addressing housekeeping issues, and reassessing staffing levels to enhance care quality. The high cost, though providing good value due to the comprehensive nature of the care and facilities offered, remains a consideration for potential residents and their families.

AI generated summary of real reviews