Residents and their families say:

This community has received largely positive feedback from reviewers, highlighting the dedication and friendliness of the staff, as well as the cleanliness and modernity of the facilities. Many families feel confident in their choice due to the welcoming and engaging environment provided for their loved ones. The range of activities and amenities, including social events and various services to cater to the different needs of residents, are frequently mentioned as positive aspects. Some find the setting aesthetically pleasing, noting it's more home-like rather than clinical. The food and apartments, which include features like full kitchens or suitable locations, are generally well-received, albeit with some mentioning small room sizes. The structured daily schedule offers residents varied options to keep busy and entertained, such as exercise classes, arts, and local outings.

However, there are some criticisms, with a few reviewers noting the community's cost and certain facilities like room size not meeting their expectations. Some reviews mentioned a lack of visible community interaction or engagement when they visited, with residents seeming inactive during their tours. Although one reviewer found the lack of insurance acceptance disappointing, others acknowledged the middle-range pricing as appropriate in comparison to the amenities offered. A trial stay during a COVID outbreak hindered the full experience for one family, although they appreciated the staff and food. Additionally, some prospective residents found the facility's requirements, such as being able to exit independently in emergencies, unsuitable for their specific needs.

Despite the criticisms, many reviewers express trust in the ongoing care and attention provided by the staff, as well as the overall supportive community environment. The leadership and staff are often praised for their professionalism and dedication, especially in how they build rapport with both residents and their families. For many, these factors contribute to a high level of satisfaction and peace of mind regarding their loved ones' care.