Hillcrest Country Estates-Cottages in Papillion, NE, offers comprehensive assisted living and nursing home care, focusing on supporting residents with various medical needs. The facility provides specialized medical support for individuals who wander, require wound care, or have specific dietary needs, including management for diabetics on oral medications or insulin. With advanced dementia conditions supported by a professional staff that includes registered nurses and licensed practical nurses available around the clock, residents benefit from consistent care. Facilities are equipped with safety measures such as door alarms and wander guards, ensuring that residents' safety is prioritized while allowing them freedom within their living spaces.

In addition to tailored medical care, Hillcrest Country Estates-Cottages offers a range of personal care services to enhance daily living. The staff provides full assistance with bathing, dressing, eating, and toileting, tailored to individual needs, whether through standby assistance or more intensive options like Hoyer lift transfers for bed-bound residents. The facility is committed to meeting residents' diverse healthcare requirements while maintaining dignity and comfort. A robust staffing system includes a 24-hour nurse on site, ensuring immediate assistance is always available.

The accommodations at Hillcrest Country Estates-Cottages are designed for comfort and personalization. Residents enjoy private bathrooms, furnishings, and the option to paint and decorate their rooms, allowing for a more homelike environment. Individual climate control is also available, contributing to residents' comfort. Though all units may not have every feature, the facility strives to provide options that meet individual preferences.

Dining at Hillcrest Country Estates-Cottages focuses on nutrition and variety. Residents are served from a set menu that includes on-order options, ensuring meals cater to different tastes and dietary requirements. Snacks are always available, and the kitchen staff is prepared to accommodate specific dietary modifications for residents with health concerns.

The community features several amenities that enhance the quality of life for residents. These include internet access, a movie room, wellness and exercise centers, and a barber/beauty shop. The facility is wheelchair accessible and offers transportation services to assist residents with mobility and accessibility needs. On-site religious services provide additional support for spiritual well-being. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received praise for its compassionate care, beautiful surroundings, and diverse amenities. Residents and their families have appreciated the personal touch provided by the staff across various departments, highlighting the caring, friendly, and helpful nature of those working in the community. The small number of residents per cottage is noted for enhancing one-on-one care, with each cottage housing only nine to thirteen individuals, fostering a more intimate and attentive environment. The physical facilities, including the rooms and common areas, are often described as clean, spacious, and well-kept, contributing to a homey and comfortable atmosphere. Special attention to nutritional and customizable food options, along with a variety of activities and the availability of indoor and outdoor spaces, has been commended. The inclusion of specialized dementia care and the emphasis on ensuring safety and security for the residents are also notable features appreciated by many reviewers.

However, there are concerns regarding inconsistent food quality, particularly during weekends. The cost of care is mentioned as a significant concern, with some considering it extremely expensive. A few reviews highlighted issues related to the level of care, pointing out instances of neglect or oversight in medical and personal care needs. Specifically, concerns about receiving timely and appropriate medical attention, maintaining cleanliness, and ensuring residents' basic needs are met, such as proper nutrition and hygiene, were raised. Dissatisfaction with certain aspects of the living experience, like maintenance issues, was also noted, suggesting room for improvement in operational aspects of the community. Despite these criticisms, many reviewers emphasize the positive impact this community has had on their or their loved one's life, particularly praising the environment and staff's dedication.

AI generated summary of real reviews