Edgewood Norfolk is designed for older adults who need memory care, including those living with advanced dementia. The community is structured to address cognitive decline, offering programs and routines that keep residents engaged while minimizing confusion and agitation.

A registered nurse or licensed practical nurse is on site, and a nurse is on call around the clock. The rear of the property is fenced to help prevent wandering. Staff members provide full assistance with bathing, dressing, and toileting, and they offer some physical help at mealtimes to encourage safe nutrition. Transfer options range from simple standby supervision to one- or two-person transfers, and residents who use walkers or wheelchairs are also accommodated.

Private units are available, and some include a private bathroom and cable service. Housekeeping is provided, so residents do not have to manage cleaning or linen changes on their own. Not every suite has every listed feature, so confirming specific room details during a tour is recommended.

Meals follow a set menu, but residents can request on-order alternatives if they prefer something different. Snacks are offered throughout the day, and in-room dining is available for those who are recuperating or who simply prefer to eat in their own space.

Edgewood Norfolk is wheelchair accessible, has an on-site barber and beauty shop, and offers communal garden areas where residents can spend time outdoors or visit with family members.