Westpark Village offers three levels of residential care—Independent Living, Assisted Living, and Memory Care—allowing residents to transition between services without leaving the community. Each level is designed to match individualized care plans, and the Memory Care neighborhood uses evidence-based routines and surroundings to support residents with cognitive challenges while maintaining their quality of life.

Clinical support extends beyond daily assistance. Licensed nurses coordinate diabetes care, medication management, physical therapy, ambulatory care, and incontinence services. Hospice and respite stays are available, and the campus maintains 24-hour staffing with an emergency call system, secured community design, sprinkler coverage, and multiple alert redundancies to safeguard residents. On-site professionals include physical therapists, podiatrists, and specialized memory-care teams so most medical needs can be handled without leaving the property.

Residences range from studio and efficiency layouts to larger apartments and offer practical features such as central air conditioning, Wi-Fi, cable television, wheelchair-accessible showers, and patios, balconies, or decks in select units. Wall-to-wall carpeting, housekeeping, and utilities are included, and some homes overlook landscaped grounds, outdoor gardens, or a central fireplace lounge; not all units include every feature, so prospective residents should confirm availability during a tour.

Dining services supply three daily meals with an all-day dining option, guest meals, and seasonal BBQs or picnics. Menus are planned to support varied nutritional requirements, including accommodations for therapeutic diets related to diabetes or other medical conditions. Kitchen staff collaborates with clinical teams to modify textures or portion sizes as needed, ensuring residents can eat safely and comfortably.

Residents have access to an activity center, arts and crafts studio, library and computer lounge, theater room, and indoor pool. Regular programming includes stretching and chair-yoga classes, fitness sessions, bingo, dances, wine tastings, intergenerational events, and scheduled day trips into Billings. Social, educational, and recreational events are coordinated throughout the week, allowing residents to choose the level of engagement that best suits their interests.

Residents and their families say:

This community is highly praised for its warm and caring atmosphere, both from visitors and employees. Many comments highlight the dedicated staff who are committed to providing high-quality service to residents. A consistent theme across the reviews is the caring attitude of the employees towards the residents, creating a family-like environment. Several reviewers noted the good quality of food and the pleasant living accommodations, ranging from studios to two-bedroom homes. Many employees express contentment and pride in being part of this community, often describing it as a special place that emphasizes teamwork and resident happiness.

The positive experiences from both employees and families of residents are frequently mentioned, indicating a strong, supportive community culture. People mention the empowerment of staff to make decisions that benefit residents, contributing to a good working environment. While most reviews are positive, a few note that the community might be too large or a bit fancy for some people's preferences. Additionally, some residents have experienced cold food in the dining room, but the overall satisfaction with food quality remains high. Reviewers also express gratitude for the lifestyle options available, including various activities that residents can participate in to stay engaged.

Despite minor issues, frequent recommendations from employees, residents, and their families suggest this community is a desirable place to both work and live. The strong sense of community and the nurturing environment are often highlighted as key reasons people are satisfied with their experiences here. Families appreciate the support and care provided to their loved ones, which allows them to enjoy quality time without the burden of caregiving.

AI generated summary of real reviews