Billings – Edgewood focuses exclusively on Memory Care, accepting residents with a wide spectrum of cognitive and behavioral needs. The care team is prepared to support individuals who wander during the day or night, present elopement risk, or demonstrate combative or other challenging behaviors. Residents managing diabetes—whether controlled with oral medications or insulin injections—receive monitoring and medication administration as ordered. The community is equipped to care for people living with advanced dementia, adjusting care plans as conditions progress so residents can remain on site whenever possible.

An awake night-shift staff is in place to provide continual monitoring and immediate response after hours. Direct-care personnel offer full assistance with bathing, eating, dressing, and toileting, allowing residents who can no longer perform these activities independently to receive hands-on help. Transfer support includes standby assistance, one-person or two-person transfers, and the ability to serve individuals who rely on walkers, wheelchairs, or are bed-bound, ensuring continuity of care as mobility changes.

Accommodation options include a mix of private and companion suites designed with secured entry points and simplified layouts to reduce confusion. Each room is equipped with basic furnishings, individual climate controls, and an emergency call system; however, features such as kitchenettes, step-free showers, or access to a patio are not present in every unit, so prospective residents should verify room specifics during a tour. Housekeeping, linen service, and routine maintenance are part of the standard package.

Meals are prepared in a central kitchen and served three times daily with scheduled snacks available. Menus accommodate physician-ordered diets, including carbohydrate-controlled plates for diabetes management and texture-modified options for residents who need puréed or soft foods. Staff members provide full mealtime assistance when required, staying at the table to cue, prompt, or feed residents who can no longer manage utensils or maintain adequate intake on their own.

Residents have access to a Wellness Center for basic exercise and therapeutic activities, on-site Internet access for communication or entertainment, a small library for quiet reading, and staff-organized special interest clubs that encourage social engagement.