Twin Oaks at Heritage Pointe offers assisted living supported by on-site nursing available up to 16 hours a day. Licensed nurses coordinate and administer medications, monitor vital signs and assist residents enrolled in the community’s mental-wellness program. Daily oversight includes routine health checks, prompt response to changes in condition and coordination with outside providers when laboratory work or physician follow-up is required. While the campus lists memory care among its clinical offerings, it does not provide a dedicated program for dementia-specific conditions.
Care staff supply targeted help with activities of daily living. Residents who need partial assistance with bathing or dressing receive scheduled help, while those able to manage eating and toileting independently are supported through periodic safety checks. Snow removal keeps entrances clear for emergency vehicles and ensures unimpeded caregiver access year-round. Laundry and dry-cleaning services, medication ordering and refills, and an optional independent-living track allow residents to scale services up or down as their needs change without relocating within the community.
Private and semi-private suites range from studio to efficiency layouts. Select units include kitchenettes, in-unit washers and dryers, cable television hookups, personal phone lines and community-wide Wi-Fi; others offer simpler floor plans with central utility coverage. Central air conditioning maintains consistent temperatures, and several rooms overlook outdoor gardens or landscaped courtyards. Because individual units vary, prospective residents should verify which specific features are present before signing an agreement.
Meals are prepared on site and served three times daily in a common dining room, with snacks available throughout the day at the snack shop. Menus rotate to incorporate resident preferences and physician-recommended diets, and staff monitor intake for anyone with weight-management or medication-timing considerations. The dining team coordinates closely with nursing to adjust textures or portion sizes as clinical needs evolve.
Residents have access to an activity center that hosts clubs and community groups, arts and crafts sessions, television and movie nights, and regularly scheduled bingo games. Shared lounge spaces allow informal gatherings between organized events, encouraging social interaction and routine engagement without leaving the property.