Oak Pointe of Washington provides both Assisted Living and Memory Care, allowing residents to move in with differing support needs and remain on campus even if care requirements change. On-site speech therapy helps maintain communication skills, physicians visit the community to oversee treatment plans, and dedicated protocols for diabetes management support residents who need glucose monitoring or insulin administration. Short-term respite stays are available, giving families a reliable place for recovery after illness or surgery or when primary caregivers are unavailable.

The community operates as a secured environment, an important safeguard for individuals with cognitive decline. Residents have access to hospice services when appropriate, and physical, occupational, and ambulatory therapies are available without leaving the property. Care plans can incorporate incontinence management, podiatry, medication management, and programs designed specifically to accommodate memory loss. Because Oak Pointe is licensed as a memory-care-only community within its secured sections, staff are trained to handle wandering, redirection, and other dementia-related behaviors.

Apartments feature practical elements such as wheelchair-accessible showers, kitchenettes, air conditioning, Wi-Fi, and available parking. Some floor plans add central fireplaces or walk-out access to outdoor areas, and the community welcomes small pets subject to policy. Not every unit contains every listed feature, so families should confirm specific details during a tour.

Dining follows a straightforward model: meals are prepared by a professional chef and served restaurant-style, with an all-day dining option for residents who prefer flexible schedules. Guest meals can be arranged so visiting family members can share a table, and menu selections are designed to meet dietary guidelines while maintaining variety.

Residents can choose daily activities in the activity center, read or go online in the library and computer lounge, and enjoy walking paths both indoors and outdoors, including raised garden beds for light gardening. Regular social programming includes clubs, happy hours, birthday parties, dances, live-music events, and scheduled outings into the surrounding community.