Residents and their families say:
This community has garnered high praise for its compassionate and attentive care for residents, especially those with dementia or in need of memory care. Many reviewers expressed gratitude for the loving and safe environment that felt like home, highlighting the exceptional efforts of staff to diagnose and correct mismanaged treatments, showcasing a level of dedication and medical insight that reassured family members their loved ones were in capable hands. The community is noted for being clean, well-organized, and offering nutritious meals alongside a variety of activities that engage residents, contributing to a high quality of life.
However, there were some criticisms, including a negative experience with the head of rehab described as a bully by one reviewer, and another voiced concerns over communication and management of medication changes for their family member, perceiving a lack of transparency and a tendency to overmedicate. Despite these issues, the overwhelming majority of feedback was positive, focusing on the staff's commitment to treating residents and their families with respect, kindness, and personalized care that forms a strong, supportive community atmosphere. Families and staff alike praised the environment for its sense of belonging, effective team collaboration, and the overall excellent care provided, making it a commendable choice for those in need of senior care services.
AI generated summary of real reviews