Residents and their families say:
This community generally receives high praise for its dedicated and caring staff, which many reviewers mention as a standout feature. Residents and their families appreciate the warmth, friendliness, and professionalism of the team, noting that they go above and beyond to ensure a positive experience for the residents. The community is described as beautiful, clean, and well-maintained, with modern facilities and a wide range of engaging activities available for its residents. In addition to the physical aspects of the community, the staff’s commitment to residents' wellbeing and the high quality of care provided are frequently highlighted. One reviewer mentioned being particularly thankful for the compassionate care their family member received in memory care and during hospice.
While the feedback is largely positive, a few areas for improvement were noted. There are mentions of high staff turnover and the associated impact on care continuity, which aligns with trends in similar facilities, according to one reviewer. Additionally, several comments mention the high cost of living at the community, which might not be feasible for everyone. One reviewer expressed concern over some instances of cleanliness and maintenance issues. Another pointed out challenges with memory care services, citing a lack of consistent activities during weekends, which is critical for residents with memory care needs. Despite these drawbacks, most reviewers appear pleased with the overall experience and would recommend the community to others seeking a quality living environment for senior family members.
AI generated summary of real reviews