Residents and their families say:

This community offers a range of amenities and services that many reviewers have found to be positive, including the availability of various levels of care from independent living to skilled nursing, making it a suitable place for residents as their needs change over time. The inclusion of pets, ample activities such as bingo, trivia, crafts, and outings, and spaces like gyms, libraries, and chapels add to the community's appeal. Many reviewers appreciated the cleanliness of the facility, the friendliness and compassion of the staff, and the quality of the food and dining experience, with some even noting the efforts to accommodate special diets. The availability of therapy and rehabilitation services, including physical therapy, was also highlighted as a significant benefit, contributing to residents' overall well-being and recovery process.

However, concerns were raised regarding communication issues, particularly around changes in the residents' health or care needs. Some reviewers experienced billing and administrative problems, including double billing and difficulties in getting refunds or communication from the management. The staffing levels were criticized in several reviews, with mentions of delays in medication delivery and slow responses to residents' needs, which seemed to stem from being short-staffed. The physical condition of the facility, described as outdated by some, and the need for updates and renovations were also points of criticism. Despite these concerns, many residents and their families express satisfaction with the care provided and the community as a whole, particularly noting improvements in residents' quality of life and health since moving there.