Oak Pointe of Neosho offers two primary levels of care: Assisted Living for residents who need help with everyday tasks and Memory Care for individuals living with Alzheimer’s disease or other forms of dementia. The Memory Care neighborhood is structured to reduce confusion and promote familiarity, while the Assisted Living program focuses on maintaining independence with support available for personal care, medication reminders, and coordination of daily routines.

Medical services are layered to meet changing needs. Respite and short-term stays are accepted, and the community coordinates on-site visits from physicians to reduce off-site travel. Diabetes management, speech therapy, and hospice services are in place, and a secured environment with an emergency call system supports resident safety. A licensed nurse oversees care 24/7, aided by occupational and physical therapists, a massage therapist, and a podiatrist. Staff manage medications, provide incontinence and ambulatory assistance, and tailor programs specifically for memory loss, aiming to keep residents medically stable and comfortable.

Apartments vary in size and layout, and not every unit contains every feature. Available options can include Wi-Fi, cable or satellite television, individual climate control, and kitchenettes for light meal preparation. Residences are handicap accessible, and many open to outdoor areas or the central fireplace lounge. Pet-friendly policies allow small animals in designated units, and parking is provided for residents who still drive.

Dining is offered throughout the day so residents can eat on their own schedule. Meals are prepared by a professional chef and served restaurant style, with guest meals available for visiting family. Special diets such as gluten-free, low-sodium, no-sugar, and vegan are accommodated, and the team monitors nutritional intake to align with individual care plans.

Residents can stay engaged with an on-site activity center, clubs, a library and computer lounge, and both indoor and outdoor walking paths. Scheduled programs include yoga and chair yoga, fitness classes, reminiscence and sensory sessions, intergenerational events, birthday celebrations, raised-bed gardening, dances, karaoke, happy hours, live music, and off-site social outings, providing varied choices for physical, cognitive, and social stimulation.