The Grande at Chesterfield offers both Assisted Living and Memory Care, allowing residents to remain on the same campus even as needs change. Staff are trained to support advanced dementia conditions and a wide range of medical requirements, including residents who wander during the day or night, have elopement risks, display behavioral challenges, stay awake overnight, or require wound care and oxygen. Diabetic management is available for individuals on oral medication, injections, or sliding-scale regimens, and the kitchen can accommodate physician-ordered special diets. Podiatry services are provided on site, minimizing off-campus appointments.

Around-the-clock clinical oversight is delivered by RNs and LPNs, with an awake night shift and emergency response systems such as pull cords and personal emergency response devices. Background-checked caregivers can furnish full assistance with bathing, eating, and dressing, while residents who can toilet independently retain that privacy. Mobility aids including walkers and wheelchairs are supported, and staff perform standby, supervision, or one-person transfers as needed. A fenced rear perimeter, door alarms, and WanderGuard technology help maintain safety without restricting freedom, while an activity director structures daily engagement suited to varying cognition levels.

Apartments are designed to feel familiar yet practical. Some residences come with a private bathroom, kitchenette, individual climate controls, cable service, and the option for residents to paint or decorate to personal taste, although not every unit contains every feature. Families can choose the floor plan that matches both care requirements and budget.

Dining emphasizes balanced nutrition and choice. Residents may select the daily set menu or order alternative dishes, and snacks are available between meals. The culinary team works closely with nursing staff to provide diet modifications that support conditions such as diabetes, heart health, or texture-altered needs.

Amenities include resident parking, wheelchair-accessible common areas, and on-site transportation, with public transit stops located nearby for additional convenience. The community offers a barber and beauty shop, exercise room, movie room, and wellness center, plus reliable internet access for staying connected. Outdoor communal gardens and regularly scheduled religious services are available on the premises, and well-behaved pets are welcome; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received mixed reviews from residents and their families. On the positive side, many reviewers praised the friendly and helpful staff, noting that they were attentive and worked hard to ensure a smooth transition for new residents. The community itself is described as beautiful, well-maintained, and offering a good selection of amenities and activities to keep residents engaged. Several families expressed satisfaction with the living conditions, highlighting spacious apartments with adequate facilities. Some appreciated the food quality and the efforts of the staff to deliver meals as requested. Activities like physical therapy and engagement tasks were particularly appreciated, with one reviewer commending the efforts to provide diverse entertainment options.

However, some reviewers raised concerns about the community’s management and staffing issues. Repeated mentions were made about high staff turnover and instances of understaffing, which reportedly impacted the quality of care for residents. This affected consistent medication management and general responsiveness from the staff to family inquiries. A few reviewers were dissatisfied with how certain health-related needs were managed, specifically mentioning insufficient handling of illnesses and delays in treatments. The changes in management and ownership were perceived as negatively impacting the quality of service in some cases, particularly with the transition leading to unmet promises and poor communication. Additionally, some found the cost to be higher than expected and were disappointed with discrepancies in billing and service delivery.

While many continue to highly recommend this community based on its positive attributes, the issues raised suggest that prospective residents and their families should consider visiting and discussing these potential concerns before making a decision. Evaluating the specific needs of their loved ones against the services offered will help families determine if this community is the right fit for them.

AI generated summary of real reviews