The Grande at Chesterfield provides specialized care through its assisted living and memory care programs, designed to cater to individuals with various medical needs. The facility offers comprehensive medical support for residents who may wander, experience elopement, face behavioral issues, or have advanced dementia conditions. With an on-site team comprised of registered nurses and licensed practical nurses available around the clock, residents receive consistent medical care and monitoring. Additionally, The Grande is equipped to manage specific medical requirements such as wound care, dietary modifications for diabetics, and the administration of oxygen and medications, ensuring that all residents' health needs are addressed in a timely and professional manner.

In addition to its medical care, The Grande at Chesterfield features several supportive care services for residents to help maintain their daily routines. The staff is trained to assist with bathing, eating, dressing, and toileting, accommodating those who require full assistance while also promoting self-care when possible. For mobility issues, transfer services accommodate walkers, wheelchairs, and standby supervision as necessary. Safety features, including door alarms and monitoring systems like Wander Guard and pull cords to alert staff, provide peace of mind for residents and their families, ensuring a secure living environment throughout the day and night.

Accommodations at The Grande at Chesterfield include private bathrooms and kitchenettes, granting residents a sense of independence in their own space. Independent temperature controls allow for personalized comfort, while residents have the freedom to paint and decorate their rooms to reflect their individual preferences. Most rooms come equipped with cable access for entertainment, although not all accommodations offer all features. The facility also ensures that nutrition is prioritized, providing a set menu with the flexibility to manage dietary modifications and on-order food options. Light snacks are always available, catering to the needs of each resident.

Residents at The Grande enjoy a variety of amenities and services designed to enhance their quality of life. The community is wheelchair accessible and features a wellness center, exercise room, and movie room for leisure and activities. There are communal gardens for outdoor relaxation, and on-site religious services are offered for spiritual support. Barber and beauty services are also available, along with resident parking and transportation options that are close to public transit. Pets are allowed, making it a welcoming environment for animal companionship; it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received mixed reviews from residents and their families. On the positive side, many reviewers praised the friendly and helpful staff, noting that they were attentive and worked hard to ensure a smooth transition for new residents. The community itself is described as beautiful, well-maintained, and offering a good selection of amenities and activities to keep residents engaged. Several families expressed satisfaction with the living conditions, highlighting spacious apartments with adequate facilities. Some appreciated the food quality and the efforts of the staff to deliver meals as requested. Activities like physical therapy and engagement tasks were particularly appreciated, with one reviewer commending the efforts to provide diverse entertainment options.

However, some reviewers raised concerns about the community’s management and staffing issues. Repeated mentions were made about high staff turnover and instances of understaffing, which reportedly impacted the quality of care for residents. This affected consistent medication management and general responsiveness from the staff to family inquiries. A few reviewers were dissatisfied with how certain health-related needs were managed, specifically mentioning insufficient handling of illnesses and delays in treatments. The changes in management and ownership were perceived as negatively impacting the quality of service in some cases, particularly with the transition leading to unmet promises and poor communication. Additionally, some found the cost to be higher than expected and were disappointed with discrepancies in billing and service delivery.

While many continue to highly recommend this community based on its positive attributes, the issues raised suggest that prospective residents and their families should consider visiting and discussing these potential concerns before making a decision. Evaluating the specific needs of their loved ones against the services offered will help families determine if this community is the right fit for them.

AI generated summary of real reviews