Mason Pointe Care Center in Chesterfield delivers three levels of residential care—Assisted Living, Independent Living, and Memory Care—within the same campus. The community is prepared to manage residents who wander during the day or night, those at risk for elopement, individuals who remain awake overnight, and people requiring wound care. Comprehensive diabetic oversight is available for residents on oral medications, insulin injections, or sliding-scale protocols. The Memory Care program is structured to support advanced dementia conditions and provides the behavioral monitoring these diagnoses can demand.

Round-the-clock clinical oversight includes an RN or LPN on staff, an on-call nurse 24 hours a day, and an awake night shift. All employees undergo background checks. Security measures such as 24-hour staffing, Wander Guard technology, pull-cord alerts, and personal emergency response systems are standard. On-site podiatry visits reduce the need for outside appointments, and the community accepts residents with psychiatric diagnoses. Staff can furnish full assistance for bathing, eating, and dressing, while toileting is expected to be self-managed. Mobility support extends to walker use and one-person transfers.

Residences vary in layout; some offer a private bathroom, others add a kitchenette, independent temperature controls, or cable service. Because not every apartment has every feature, prospective residents should verify what is available in the specific unit they select.

Meals are prepared to order, and the kitchen can adapt menus for therapeutic and physician-directed diets. This flexibility allows residents with diabetic, low-sodium, or other dietary needs to follow their plans without added inconvenience. Service is available in communal dining areas or, when medically necessary, in the resident’s room.

Amenities include resident parking, wheelchair accessibility throughout the campus, an exercise room, a wellness center, community-wide internet access, on-site religious services, and scheduled transportation for errands and appointments. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

The sentiment towards Mason Pointe is overwhelmingly positive among residents and their families, who have praised the community for its exceptional amenities, caring staff, and wide range of activities. Many testimonials highlight the supportive and friendly nature of the staff, which significantly contributes to the pleasant environment of Mason Pointe. Residents enjoy a variety of engaging activities, excellent food options, and beautifully designed living spaces. The facility’s commitment to providing a seamless transition across different levels of care, from independent living to assisted living and long-term care, offers residents a comforting sense of security. The community has been described as resort-like, with numerous mentions of its beauty, the quality of its dining experiences, and its vibrant social scene. Families and residents frequently express their satisfaction with the decision to choose Mason Pointe, often noting positive changes in their loved ones’ quality of life since moving there.

However, a few areas of concern were noted in some reviews, particularly regarding staffing issues such as perceived under-staffing and slower response times by aides. While the physical therapy staff received commendation, some families experienced challenges with the care provided by aides, citing instances of delayed assistance and communication gaps. Complaints about management responsiveness and facility upkeep were also mentioned but were not as common. Furthermore, specific grievances regarding medication management, and the quality of some facilities were raised but appear to be isolated incidences rather than widespread issues. Despite these concerns, the positive feedback significantly outweighs the negative, suggesting that many residents and their families are happy with the care and lifestyle Mason Pointe provides.

AI generated summary of real reviews