Delmar Gardens West in Chesterfield, Missouri, operates as a skilled nursing facility offering around-the-clock clinical oversight. The community accommodates residents who need long-term nursing care as well as individuals seeking short-stay respite services. On-site physical therapy is available for post-hospital rehabilitation or ongoing mobility support, and staff are trained in diabetes management, including blood-glucose monitoring and medication administration.

Every residence is equipped with an emergency call system that links directly to the nursing station, giving residents a quick way to request assistance at any hour. Licensed nurses and support personnel remain on duty 24/7 to handle medical concerns, administer treatments, and respond to urgent situations. The team follows established safety protocols aimed at maintaining a secure environment throughout the building.

The facility offers a selection of private and shared rooms. Some units include cable television, access to outdoor garden areas, and convenient patio or courtyard space; however, not every accommodation contains each of these features. The community is pet-friendly, allowing residents who qualify to keep a small companion animal in accordance with policy guidelines.

Residents receive three meals a day prepared on-site. Menus are designed to meet general dietary needs as well as physician-ordered restrictions, including carbohydrate-controlled meals for diabetes care. Staff can provide assistance with eating if required, and alternate entrée choices are available to accommodate personal preferences or allergies.

Daily life at Delmar Gardens West is supported by an activity center that hosts bingo, clubs, and other organized gatherings. A structured health and wellness program encourages regular exercise and educational sessions, while a library and computer lounge supply space for quiet reading or internet access. Recreational and social opportunities are scheduled each day to help residents remain active and connected.

Residents and their families say:

The reviews for this community are generally positive, highlighting the caring and attentive staff who consistently go above and beyond to make residents feel comfortable. Many reviewers praised specific staff members for their dedication, professionalism, and kind attitudes, which significantly enhanced the experience for both residents and their families. The facility is described as clean, with good food and a wide array of activities that keep residents engaged, such as art projects, bingo, and music events. Several reviews mentioned the responsiveness of staff to questions and concerns, contributing to a positive environment for residents and their families.

However, several reviews also pointed out areas for improvement, particularly regarding staffing levels and management. One reviewer mentioned that resident care had declined unless a family member visited regularly. Others noted issues with short staffing and incidents where help requests were ignored. Despite these concerns, many reviewers stayed focused on the personalized care their loved ones received, appreciating the efforts of the team even amid these challenges. The facility's management appears to be attentive, but some reviewers felt there could be improvements in handling daily operations and certain administrative processes.

In summary, this community receives strong praise for its compassionate and effective staff and engaging environment, making it an appreciated choice for many families. Nonetheless, potential residents and families are advised to consider the feedback regarding staffing and management when making their decisions. The blend of positive interactions and necessary improvements paints a picture of a community striving to provide quality care despite some challenges.

AI generated summary of real reviews