Residents and their families say:
This community has garnered a lot of praise from visitors and residents alike, mainly due to its cleanliness, friendly atmosphere, and the range of facilities and activities it offers. Many have recommended the community, highlighting the exceptional staff, excellent meals, and the variety of activities available, such as happy hour, bingo, bus trips, religious services, and more. The involvement of the staff in ensuring residents' satisfaction and their promptness in dealing with any issues were frequently mentioned, alongside the community's efforts to keep the environment impeccably clean and beautifully decorated, especially during the holidays. The inclusion of housekeeping and laundry services within the monthly fee, as well as the accessibility of transportation for doctor visits, grocery shopping, and other outings were well-appreciated aspects. Families have noted the positive changes in their loved ones since moving in, mentioning how much brighter, happier, and more social they have become, with one even stating that moving there was the best decision their grandmother made.
However, there were a couple of criticisms, albeit minor and less frequently mentioned. Some reviewers felt that the community's decor and facilities appeared outdated and in need of a facelift, suggesting that it could benefit from some modernization. Confusion regarding meal orders and the correct delivery of requested meals was another point of concern. Despite these issues, the plethora of positives, including the personal care, value for money, and the engaging and accommodating nature of the community and its staff, seemed to far outweigh the negatives. The family-owned aspect of the business and its focus on creating a warm, sociable environment for its residents were especially appreciated, making many families feel confident in their decision to choose this community for their loved ones.
AI generated summary of real reviews