The Waterford on Highland Colony delivers licensed assisted living with an emphasis on readily available medical support. Residents have access to on-site physical, occupational, and speech therapy services, making it possible to coordinate rehabilitation without leaving the community. Medication management is handled by trained staff who follow physician directives, and hospice care is available for those who need end-of-life support. Short-term and respite stays are offered, allowing families to arrange temporary care after a hospital stay or during caregiver breaks. The community does not provide memory care and therefore is not equipped to serve residents with dementia.

Daily support covers the activities of daily living, including assistance with bathing, dressing, eating, and toileting. Care staff monitor each resident’s condition and adjust service levels as needs change. Routine wellness checks, care plan reviews, and coordination with outside healthcare providers ensure that services remain consistent with physician recommendations. The goal is to help residents maintain as much independence as possible while having reliable help close at hand.

Apartment options include studio and one-bedroom layouts, some of which feature a kitchenette for light meal preparation. Units are equipped with basic safety features designed for older adults, and emergency call systems are available for rapid response. Not all apartments include every feature, so prospective residents should verify specific details during a tour.

Dining services provide three chef-prepared meals each day in a restaurant-style setting, and diet modifications are accommodated when ordered by a physician or dietitian. A private dining room is available for family gatherings or special events, allowing residents to host visitors without leaving the property.

Amenities include a fitness room for structured or independent exercise, a dedicated movie room, a wellness center, a library, landscaped courtyards, and scheduled game nights. Concierge assistance helps residents arrange appointments or coordinate transportation, and the community bus provides rides to local destinations. Pets are allowed; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community consistently receives praise for its clean, inviting environment and friendly, accommodating staff. Residents and visitors alike appreciate the variety of social activities, which range from arts and crafts to fitness classes, keeping residents engaged and active. The facility is described as well-maintained, offering comfortable living spaces and delicious meals, often exceeding expectations. Many highlight the communal atmosphere, where neighbors look out for each other, contributing to a vibrant and supportive community. Staff members are frequently commended for their respectful and welcoming approach, helping new residents settle in smoothly.

Positive reviews emphasize the range of amenities and services, such as transportation to local destinations and events, on-site activities, and rehabilitative services, which contribute to making the daily lives of residents convenient and enjoyable. The dining experience is often noted as a highlight, with meals described as both tasty and nutritious. The facility's location, being both picturesque and accessible, seems to add to the residents' and visitors’ satisfaction. Many express a level of contentment that makes the transition to assisted living smoother, equating the experience to being on a permanent vacation.

While the majority of feedback is positive, there are a few recurring concerns regarding issues such as staff availability during meal service and occasional maintenance hiccups. One reviewer noted a difficulty in obtaining prompt attention from management when a reservation issue arose. The community seems proactive, with some acknowledging improvements in services over time, suggesting a responsive attitude toward resident feedback. Despite these occasional drawbacks, many reviews suggest that this community offers a high-quality living experience, with numerous residents and their families recommending it as a favorable choice for assisted living.

AI generated summary of real reviews