Residents and their families say:

This community has received a mix of feedback from residents and their families, focusing on various aspects from care services to dining experiences. Positive remarks highlight the staff's caring and professional nature, with many reviewers noting the warm, friendly, and accommodating demeanor of the team. The environment of the community is often described as non-institutional, clean, and well-maintained, offering a comfortable and homely atmosphere for residents. The activities provided, including musical guests, bingo, and chair exercises, alongside the occasional off-site field trip, contribute to an engaged and active community life. Some families have been very pleased with the administrative aspects, like the move-in deals and the willingness of the staff to address concerns rapidly and effectively.

However, several negative points were repeatedly mentioned across reviews. The quality and temperature of meals, particularly the issue of food often being served cold, was a common concern. The community's approach to memory care was criticized for not meeting expectations in terms of personalizing care and providing adequate socialization opportunities for residents with more advanced cases. Also, issues with staff turnover, staff responsiveness, particularly during night shifts, and the financial aspects of billing and cost increases were noted. Concerns were raised about the adequacy of activities, especially for memory care residents, and the need for more variety and engagement. Despite these criticisms, some residents and their families have had satisfactory experiences, appreciating the community's overall environment and the care provided.