The Waters on Mayowood offers three distinct levels of care—Independent Living, Assisted Living, and Memory Care—allowing residents to transition smoothly as their needs change. Independent Living residents handle most daily tasks themselves but can add supportive services if desired. Assisted Living provides help with activities such as bathing, dressing, or medication reminders. Memory Care delivers structured daily routines and enhanced supervision tailored for individuals managing Alzheimer’s disease or other dementias.

Medical support is a defining feature of the community. Licensed professionals deliver on-site physical therapy and diabetes care, and staff monitor chronic conditions as ordered by each resident’s physician. Incontinence and ambulatory care services are available, with caregivers trained to assist residents in transferring, mobility, and continence management. A massage therapist visits regularly, and speech and occupational therapists provide scheduled sessions to help residents maintain or regain functional skills.

Apartments and suites come with practical features such as wheelchair-accessible showers, handicap access, air conditioning, and the option for cable or satellite television. Many layouts include Wi-Fi, private balconies, terraces, or patios, and some have attached decks or parking spaces. Pet-friendly units and common areas with a piano or organ are available, and the campus includes landscaped outdoor spaces. Not all accommodations have every feature listed, so prospective residents should confirm specific details during a tour.

Dining is handled by a professional chef who prepares three meals daily, with all-day dining options for greater flexibility. Menus offer restaurant-style service and can be adjusted for gluten-free preferences or low-sodium requirements. Guest meals are available for visiting family members, and snacks are offered throughout the day to support a balanced nutritional plan.

Residents have access to a range of amenities and services, including a Jacuzzi, swimming pool, library and computer lounge, and an activity center that hosts woodworking projects, yoga or chair yoga classes, live music, and happy hour socials. The community schedules regular outings, supports raised garden beds for those who enjoy horticulture, and provides organized social events to encourage engagement.

Residents and their families say:

This community is praised for its beautiful building, welcoming environment, and excellent staff. Residents and visitors alike appreciate the friendly and helpful staff, who make an effort to ensure that everyone feels supported and cared for. The staff's dedication is evident in their personalized approach to resident care and their ability to adjust to residents' changing needs, particularly in memory care. This hands-on, caring attitude extends to organizing a variety of activities and events, which are highly valued by residents and visitors, offering everything from music programs to exercise and art events. The facility itself features high ceilings, fireplaces, and fully equipped community areas that contribute to a comfortable lifestyle.

Moreover, many reviewers highlight the role the staff played during critical times, such as the COVID-19 pandemic, adapting to challenges while maintaining high care standards. The positive atmosphere and sense of community make it an appealing senior living option. Shared experiences from families indicate satisfaction with how their loved ones were treated with dignity and respect, and how the staff often went above and beyond in handling the complexities of care, especially during challenging periods. The quality of the amenities, activities, and the companionship experienced by residents are frequently noted as significant positives of this community.

However, some concerns were noted regarding infrastructure, such as issues with the elevator, which more than one reviewer mentioned had been a problem for some time. This was seen as a crucial aspect that needed attention, especially given the community's setting and pricing structure. Despite this, the general sentiment remains positive, with many recommending the community based on their positive interactions and experiences. The support systems in place, alongside the various programs and activities, create an environment that promotes well-being and engagement for seniors.

AI generated summary of real reviews