Havenwood of Richfield provides both Assisted Living and Independent Living, allowing residents to move between service levels without leaving the community. The care team is prepared to manage advanced dementia as well as a wide range of medical needs, including residents who wander at any time of day, elopement risks, combative or other behavioral issues, and those who are up all night. Clinical support covers wound care, oxygen management, and diabetes care—whether residents need oral medications, injections, or sliding-scale insulin. The community also welcomes adults under 60 whose conditions require the same level of oversight available to older residents.

Round-the-clock clinical oversight is supplied by an on-site RN/LPN team with a nurse on call 24 hours a day. Staff members have completed background checks, and an awake night shift monitors residents and responds to PERS alerts. Security features include staff on site at all times and a fenced rear area to reduce elopement risk. A dedicated activity director coordinates daily programming. On-site medical services such as podiatry visits and a therapy room reduce the need for outside appointments. Caregivers provide full assistance with bathing, eating, dressing, and toileting, and they can support transfers ranging from standby help to one- or two-person lifts, including residents who use walkers or wheelchairs.

Apartments at Havenwood of Richfield can feature a private bathroom, kitchenette, independent temperature controls, and cable service, though not every unit includes every feature. Housekeeping and scheduled laundry services are offered to all Assisted Living residents. Independent Living residents receive weekly housekeeping, laundry service, and access to a monthly meal plan, allowing them to maintain autonomy without the burden of household chores.

Dining options include a set daily menu plus an on-order alternative for residents who want something different. Snacks are available throughout the day, and the culinary staff accommodates physician-ordered diet modifications and management plans, including diabetic and other therapeutic diets. Independent Living residents may opt into the community’s monthly meal plan while still retaining the flexibility to cook in their own kitchenettes.

Residents have access to on-site parking, and community transportation is available for scheduled outings and medical appointments; public transit stops are also nearby. The property is wheelchair accessible and permits smoking in designated outdoor areas. Pets are allowed—it's a good idea to check with the community during your visit to see if your pet will be allowed. Amenities include a barber/beauty shop, exercise room, movie room, wellness center, internet access, communal gardens, and on-site religious services, giving residents multiple options for social, physical, and spiritual engagement.