North Ridge Independent and Assisted Living in New Hope, MN, offers a wide range of assisted living care tailored to meet the unique medical needs of its residents. The facility specializes in providing support for individuals with advanced dementia conditions and offers comprehensive medical assistance for various situations, including wanders, elopement, behavioral issues, and those requiring up-all-night monitoring. Skilled staff members, including registered nurses and licensed practical nurses, are available around the clock with a nurse on call at all times. Additional medical support services such as wound care, oxygen management, and dietary modifications ensure that residents receive the appropriate care based on their specific health requirements.

In addition to medical care, North Ridge provides various assistance services to aid residents in their daily activities. Residents can receive full assistance with bathing, eating, dressing, and toileting. The facility offers a range of transfer services suitable for different mobility levels, including walker and wheelchair transfers as well as full transfers using a Hoyer lift. With 24-hour awake staff and security on-site, residents can feel secure knowing that immediate assistance is always available. The facility also incorporates alert systems, such as pull cords and personal emergency response systems (PERS), to ensure timely support when needed.

Accommodations at North Ridge are designed to provide comfort and privacy, featuring private bathrooms, kitchenettes, and the option to personalize living spaces through decoration. Each unit is furnished and includes independent temperature controls, allowing residents to create a living environment that suits their preferences. However, not all accommodations may include every feature, so it is recommended to discuss specific preferences with the staff during the initial visit.

Dining options at North Ridge prioritize the nutritional needs of residents, offering a set menu with options for diet modifications and management. Food can be ordered based on individual preferences, and snacks are readily available to ensure that residents have access to nourishing options throughout the day. This commitment to providing satisfying and suitable meals complements the support and care offered at the facility.

North Ridge also boasts a variety of amenities and services aimed at enhancing the quality of life for its residents. The community is wheelchair accessible and allows smoking outside, as well as pets, making it a welcoming environment for residents and their companions. Additional amenities include on-site religious services, a barber/beauty shop, a movie room for entertainment, and internet access to keep residents connected. There is resident parking available, and the facility is conveniently located close to public transportation, which facilitates easy access to the surrounding community. It's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has garnered many positive reviews from residents, their families, and professionals who have interacted with it in various capacities, highlighting its strengths in care, environment, and overall experience. Pleasant interactions with the executive director and other staff have been frequently mentioned, illustrating their responsiveness and commitment to residents' well-being. The engaging activity director and the innovative programs they oversee contribute significantly to the vibrant life in this community. The healthcare staff, including LPNs and RNs, have been praised for their attentive and personalized care, which has been particularly reassuring to families during challenging medical situations. The community's approach to adjusting care levels to match changing resident needs without compromising their comfort has been appreciated, ensuring that residents like one reviewer's 97-year-old mom can continue to live happily in familiar surroundings.

However, some areas for improvement have been identified by multiple reviewers. Communication gaps between departments, especially noticeable during transitions from one care level to another and between finance and assisted living staff, were mentioned as needing enhancement. While the physical environment, including recently renovated areas, was frequently praised for its cleanliness and attractiveness, there were isolated reports of lost personal items and unattended call lights, which indicate occasional lapses in service or oversight. Despite these points, the consensus among reviews is strongly positive, with particular commendations for the staff's care and compassion, the quality of the facilities, and the effective management of COVID-19 precautions. A few negative comments were made about instances of unresponsiveness to residents' needs and lost personal items, yet these did not dominate the otherwise favorable impressions shared by contributors.

AI generated summary of real reviews