Residents and their families say:
This community has garnered appreciation for its home-like atmosphere, personalization, and size, which many find to be cozy and manageable. Reviewers have noted the variety of social areas, including TV rooms, outdoor spaces, and dining options, which are pivotal for resident interactions and leisure. The presence of pets and the warm staff have been highlighted positively, adding to the familial ambiance. The cleanliness of the facility, along with the well-maintained rooms and public areas, received commendation. Activities, including physical fitness options and creative social events, were appreciated for fostering a vibrant community life. The facility's smaller scale was mentioned as beneficial for providing a more intimate and personal experience.
However, several reviews presented concerns regarding inconsistent staff friendliness and some instances of perceived negligence or unresponsiveness, along with communication challenges between the staff and family members. Issues with high staff turnover, potentially affecting the quality of care, were mentioned. Some reviewers found the food offerings and variety lacking, while others were dissatisfied with the limited kitchen facilities within resident rooms. Room sizes and facilities receiving mixed reviews, with some finding them adequately comfortable and others expressing desires for improvements. Despite these criticisms, many reviews suggest a level of satisfaction with the care provided and recommend this community for its welcoming environment and the range of amenities offered.
AI generated summary of real reviews