The Rivers in Burnsville, MN, offers a range of care types designed to meet the varying needs of residents, including assisted living and independent living options. The facility provides comprehensive medical support tailored for residents with specific health concerns, such as wandering behaviors, combative or behavioral issues, and various conditions related to diabetes. Additionally, there is specialized assistance for individuals with advanced dementia. The dedicated staff includes registered nurses and licensed practical nurses on site, with a 24-hour on-call nurse available. The robust security measures and staff support ensure that residents receive appropriate care, with background checks for all staff and a night shift that remains awake to assist residents.

In addition to medical support, The Rivers is equipped to provide comprehensive personal care services. Residents can receive full assistance with bathing, eating, dressing, and toileting. The facility also accommodates various mobility needs, with transfer services available for walkers, wheelchairs, and stand-by supervision. For those with specific dietary concerns, meal options are available, and modifications can be managed for special diets. This holistic approach ensures that all residents, regardless of their individual health conditions, receive the care and support they require for daily living.

Accommodations at The Rivers are designed for comfort and convenience, with features such as independent temperature controls, kitchenettes, private bathrooms, and cable TV in many units. However, not all accommodations may offer every feature. Residents can enjoy personalized living spaces that cater to their needs while maintaining their independence. The dining options also reflect a commitment to quality care, as residents have access to a set menu, snacks, and the option for food on-order along with necessary diet modifications.

The Rivers provides a variety of amenities and services to enhance the living experience for its residents. This includes available resident parking, a barber/beauty shop, an exercise room, a movie room, and internet access. The facility is wheelchair accessible, and smoking is permitted outside, allowing for greater flexibility. On-site religious services and transportation options further support the residents' needs. Pets are allowed, so it's a good idea to check with the community during your visit to see if your pet will be allowed. These amenities contribute to a well-rounded living environment, focusing on the comfort and well-being of all residents.

Residents and their families say:

This community has received mixed reviews from residents and their families. Positive feedback highlights the accommodating and engaging staff, fresh and varied food options, safe and clean environment, and ample activities and social opportunities. Many reviewers appreciate the spacious apartments, safe outdoor spaces, frequent communication from staff, and the overall friendliness of the community. Residents enjoy amenities like walking trails, gardens, reading nooks, and diverse meal options catered to their preferences. The community is praised for its attentive and kind staff, especially in the Independent Living section, and many have recommended it for the care and services provided.

However, there are several concerns raised repeatedly by reviewers. A noteworthy point of criticism centers on the management and care quality, particularly in Assisted Living and Memory Care units, where some have experienced inadequate care, medication errors, and poor communication from the nursing department. Concerns about the lack of heart-healthy and diabetes-friendly menu options were raised, alongside dissatisfaction with food quality after a change in chefs. The community also faces challenges with maintaining the facility, including issues such as leaks leading to mold and the absence of walk-in bathtubs/showers in all apartments, which several families felt compromised resident safety. Staff turnover, billing problems, and inconsistencies in care and cleanliness were mentioned as areas needing improvement. Despite these criticisms, the community has many defenders who speak highly of the staff's dedication, the comprehensive range of activities available, and the overall atmosphere of the facility, with some still recommending it as a good choice for loved ones.

AI generated summary of real reviews