Residents and their families say:

This community and its affiliated services have garnered a mix of praise for their exceptional care and attention to detail, alongside some criticisms regarding operational aspects like billing and communication. Many reviewers have lauded the staff's wonderful demeanor, highlighting their patience, caring nature, and professionalism across various roles—from administrative personnel to direct caregivers. The environments of these facilities have been described as clean, welcoming, and tailored to the needs of residents, be they in assisted living or specialized units like memory care. Activities and amenities, including music, arts and crafts, exercise programs, and scenic outdoor spaces, receive particular mention for enriching the lives of residents and promoting a sense of belonging and happiness.

However, not all experiences were without fault. One recurring critique involves billing and communication issues with Comforcare, a care provider mentioned by several reviewers. Problems with inaccurate invoicing and a lack of communication during caregiver absences were flagged as areas needing improvement. Despite these issues, the overall sentiment from family members of residents paints a picture of a compassionate, dedicated community that goes above and beyond to make both residents and their families feel supported and cared for. Positive experiences with care coordinators and administrators who actively engage with residents' families, and the adaptability shown during challenging times like the COVID-19 pandemic, further demonstrate the community's commitment to providing high-quality care and support.