Four Seasons Nursing Center of Westland is licensed as a nursing-home, so the core of its service is 24-hour skilled nursing care. Registered nurses and licensed practical nurses handle medication administration, IV therapy, wound management, post-surgical recovery, and chronic disease monitoring. The clinical team also coordinates with outside physicians, pharmacies, and hospitals to maintain continuity of care, and on-site lab and diagnostic services are arranged when needed to minimize disruptive off-site trips.

Beyond direct medical treatment, the center maintains in-house physical, occupational, and speech therapy programs aimed at strengthening mobility, improving daily-living skills, and supporting safe swallowing. Social workers assist residents and families with care planning and discharge coordination, while restorative aides help carry out ongoing exercise regimens once formal therapy goals are met. Short-term respite stays are accepted when space allows, and hospice agencies can be brought in for end-of-life support so residents can remain in familiar surroundings.

Accommodations include a mix of private and companion rooms, each furnished with hospital-grade adjustable beds, basic furniture, and an emergency call system. Some rooms add features such as in-room showers, individual climate controls, cable television, and Wi-Fi access, but not all accommodations have every option, so confirming specific room layouts during a tour is recommended. Housekeeping, personal laundry, and maintenance are provided, and common lounges give residents additional space for visiting with family or participating in activities.

Meals are prepared on-site under the guidance of a registered dietitian, with menus designed to meet clinical requirements ranging from cardiac and diabetic restrictions to mechanical-soft or pureed textures. Three scheduled meals are served daily in the main dining room, and tray service is offered when a resident’s condition makes communal dining impractical. Snacks and hydration rounds are conducted between meals, and families may request guest meals or arrange for culturally specific dishes when medically appropriate.

Residents and their families say:

This community receives strong praise from both residents and their families, as well as employees, highlighting its commitment to quality care and resident satisfaction. Residents and their families appreciate the kind and professional staff, who are noted for carrying out their duties with compassion and dedication. The environment is described as clean and well-maintained, with a diverse range of activities that keep residents engaged and content. Many families express satisfaction with the care provided to their loved ones, particularly those with complex needs such as dementia, and note the openness of staff to addressing concerns.

Several reviewers mention specific personnel who have significantly impacted their experiences for the better, appreciating their dedication and personal connections with residents. The therapy team, in particular, receives accolades for their teamwork and commitment to residents' rehabilitation and well-being. Despite the numerous positive remarks, one area of concern mentioned by reviewers is communication, particularly with the business office, where some experienced difficulties in obtaining necessary documentation in a timely manner. This was cited by more than one reviewer, indicating room for improvement in administrative efficiency.

Employees of the community also express job satisfaction, citing a supportive working environment fostered by management and colleagues. Many staff members have long tenures at the facility, demonstrating their loyalty and approval of the workplace culture. The administration team is described as approachable and open to addressing issues, encouraging a harmonious work atmosphere. For anyone seeking a caring environment for their loved ones or a supportive and rewarding workplace, this community comes highly recommended by both residents' families and staff members alike.

AI generated summary of real reviews