Ashford Court in Westland, Michigan offers Assisted Living, Independent Living, and Memory Care under one roof, allowing residents to move between service levels if needs change. The health team can manage oxygen therapy, physician-directed special diets, and diabetes treated with either oral medications or insulin injections. Memory Care services are structured to support residents with mild to advanced dementia, with staff trained to monitor cognitive changes and adjust care plans promptly.

Around-the-clock clinical oversight is strengthened by a nurse on call 24 hours a day, awake staff on the night shift, and a personal emergency response system that alerts caregivers immediately. All employees undergo background checks, and exterior doors are alarmed to reduce wandering risk. A dedicated therapy room is on site for rehabilitative sessions. Residents who need full assistance with bathing, dressing, eating, or toileting receive hands-on help, and transfer support ranges from standby assistance to two-person lifts, including walker and wheelchair mobility.

Apartments are available in several layouts and may include private bathrooms, individual climate controls, and cable connections. Housekeeping is provided, and scheduled laundry services keep clothing and linens clean. Not all units contain every listed feature, so it is best to confirm details during a tour.

Meals are served three times a day, with a set menu that changes regularly and an on-order option for residents who prefer something different. Snacks are stocked throughout the day and evening. The culinary team coordinates closely with nursing staff to honor doctor-ordered diets, support diabetes management, and accommodate other medical nutrition needs.

Residents have access to on-site parking, barrier-free common areas, a barber and beauty shop, fitness and movie rooms, high-speed internet, communal gardens, a library, and organized interest clubs. Religious services are held in the community, and scheduled transportation is available for medical appointments and errands. The community is pet friendly; it’s a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of positive feedback and some areas noted for improvement. Many reviewers expressed satisfaction with the attentive and kind staff, the variety of engaging activities ranging from bingo to live entertainment, and the cleanliness and spaciousness of the facility. The food service received praise for its quality and the staff's efforts to make mealtime enjoyable. Additionally, the availability of different care options, including memory care and the flexibility of adding a la carte services, was seen as a significant advantage. The community's efforts to maintain a friendly and welcoming environment were frequently acknowledged, with one reviewer describing the staff members as "angels without wings."

However, some negative aspects were noted, notably the recent changes in management and staff that led to adjustments in the community and concerns about the consistency of care. A few reviewers mentioned the need for more staff training, particularly in handling Alzheimer's patients, and the disruption caused by the transition to new ownership. While the community was lauded for its efforts to improve and renovate, some found the facility to be outdated and in need of upgrades. The dining service received mixed reviews, with some suggesting improvements in meal variety and addressing service delays.

In summary, this community is appreciated for its warm staff, variety of activities, and comprehensive care options. The residents and their families generally feel safe and content, with the community fostering a sense of belonging. Nevertheless, attention to enhancing staff training, facility upgrades, and fine-tuning dining services could augment residents' overall experience. Despite the challenges posed by management changes, the community shows a commitment to improvement and resident satisfaction.

AI generated summary of real reviews