Ashford Court in Westland, MI, is dedicated to providing comprehensive medical support for seniors, particularly those with special dietary needs, including diabetics on oral medications or injections. The facility is well-equipped to manage advanced dementia conditions, ensuring residents receive the care they require. The on-site medical support includes constant access to a 24-hour nurse on call, along with thorough background checks performed on all staff. With night shifts ensuring that staff remain awake and attentive, residents benefit from round-the-clock care and security. The facility also boasts a therapy room, enhancing the rehabilitation services available. Assistance is provided for various daily activities, including bathing, eating, dressing, and toileting, with specialized transfer services to accommodate residents' mobility needs.

In addition to medical care, Ashford Court features a range of other care capabilities designed to foster a high quality of life for its residents. These include a dedicated activity director and a system of alerts to ensure staff members are notified promptly should assistance be needed. Security measures include 24-hour staff presence, door alarms, and a Personal Emergency Response System (PERS) that enhances resident safety. Residents are supported in their daily living activities with options for full assistance and monitoring. This holistic approach to care ensures that all aspects of residents' well-being are addressed.

The accommodations at Ashford Court offer a comfortable living environment that includes independent temperature controls, private bathrooms, and cable access, with the option of scheduled laundry and housekeeping services. While many of these amenities are available, not all accommodations are equipped with the same features, providing a range of choices for residents based on their needs and preferences. This flexibility allows individuals to choose living arrangements that best suit their lifestyles and levels of comfort.

Dining at Ashford Court is designed to meet residents' nutritional requirements, featuring a set menu along with the availability of snacks and the option to order specific food items. This ensures that residents enjoy varied dining experiences while adhering to their dietary needs. The facility aims to provide meals that are both appealing and health-conscious, thereby promoting overall well-being among its residents.

Residents at Ashford Court can enjoy various amenities and services that enhance their daily lives. Options include resident parking, internet access, a movie room, and a barber/beauty shop for personal grooming. The facility provides an exercise room and is wheelchair accessible, ensuring that all residents can engage in physical activity as desired. Additional features include a library, special interest clubs, communal gardens, and on-site religious services, promoting community engagement and personal interests. Transportation assistance is also available for outings and appointments. Pets are welcomed at Ashford Court, but it's a good idea to check with the community during your visit to see if your pet will be allowed.

Residents and their families say:

This community has received a mix of positive feedback and some areas noted for improvement. Many reviewers expressed satisfaction with the attentive and kind staff, the variety of engaging activities ranging from bingo to live entertainment, and the cleanliness and spaciousness of the facility. The food service received praise for its quality and the staff's efforts to make mealtime enjoyable. Additionally, the availability of different care options, including memory care and the flexibility of adding a la carte services, was seen as a significant advantage. The community's efforts to maintain a friendly and welcoming environment were frequently acknowledged, with one reviewer describing the staff members as "angels without wings."

However, some negative aspects were noted, notably the recent changes in management and staff that led to adjustments in the community and concerns about the consistency of care. A few reviewers mentioned the need for more staff training, particularly in handling Alzheimer's patients, and the disruption caused by the transition to new ownership. While the community was lauded for its efforts to improve and renovate, some found the facility to be outdated and in need of upgrades. The dining service received mixed reviews, with some suggesting improvements in meal variety and addressing service delays.

In summary, this community is appreciated for its warm staff, variety of activities, and comprehensive care options. The residents and their families generally feel safe and content, with the community fostering a sense of belonging. Nevertheless, attention to enhancing staff training, facility upgrades, and fine-tuning dining services could augment residents' overall experience. Despite the challenges posed by management changes, the community shows a commitment to improvement and resident satisfaction.

AI generated summary of real reviews